Danielle Hamilton Email & Phone Number

Inkster, Mi, Us

Ann Arbor, Michigan, United States

Supports multiple managers and groups consisting of professional and technical employees both remotely and on-site as well as performing administrative tasks as needed for the post-of-duty.Validates and inputs information to open, assign, transfer and close cases using various business unit case management automated systems such as the Examination Return Control System (ERCS), Report Generating System (RGS), Integrated Collection System (ICS), Entity Case Management System (ECMS) and Integrated Data Retrieval Systems (IDRS).Verifies completeness and accuracy of case controls to ensure compliance with established business unit procedures and formats. Identifies and resolves inconsistencies shown on the Related Return Report, Inventory Validation Listing, or other inventory reports. Extracts and analyzes data such as ERCS/AIMS/IDRS data to monitor statutes and alert the group manager and technical employees to ensure protection of the Government's interest.Analyzes case information to determine the appropriate procedures to close cases involving multiple work streams. Maintains and updates a variety of manual and automated tracking systems used in processing cases.Retrieves from business unit automated systems such as ERCS, RGS, CEAS, ICS, Entity, and ATFR and IDRS a variety of reports and technical material including forms, correspondence, supporting documents, etc. related to taxpayer cases. Works with minimal supervision, using individual discretion and judgment.

United States

Check Patients in to appointment follow HIPPA policies. Prepare for all visits of the day in the office. Fax, scan and print all paper work. Scan documents in patients profile. Send and receive messages from doctors in EPIC in basket. Work with EPIC. Verify insurance through EPIC also

Detroit, Michigan, United States

Perform a heavy volume of inbound and outbound phone duties, including contacting and transferring clients to appropriate parties, cold calling and setting appointmentsEffectively and efficiently perform work in the internal proprietary software and technology of the companyParticipate in regular training on products and clients of the compayFilter leads on behalf of the company’s clients by staying current on market and product shiftsCommunicate carefully, intentionally and with accurate information to prioritize a positive experience for clientsRespond to all communication urgently, balancing phone calls, emails and chat messages appropriatelyWork efficiently to meet team and personal goals

Southfield, Michigan, United States

Incoming call center customer service representative. Answer patient calls and assist them with paying their hospital bill. Answer any billing and insurance questions they may have. Work with interaction phone system and skype for business work with 2 screen monitors.

Garden City,Mi

Gather patients prescriptions, and have them reviewed by pharmacist, check patients out with their medications and store needs. Stock daily orders of medications, complete delete list items, process insurance information. Function well with Intercom Plus computer system and MAPS.Stock, scan and cash patients out in a timely manor so they can continue to enjoy their pharmacy experience with Walgreens.

Ann Arbor, Michigan

Answer phone calls, schedule appointments and prepare clients for their visitsGreet patients as the first face of our department Verify patient identify by checking identificationConfirm pre-admission information Enter demographic and insurance information Obtain signatures on legal consents and insurance forms Distribute patient information literature.Collect paymentsServe and protect the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and HIPPA standardsAdministrative duties (i.e. data entry, faxing, filing, and scanning)

Inkster, Mi

Performed telephone and reception duties for the transportation companyCreated and maintained records of daily business activityResponded to public inquiries about price quotes Performed office duties, such as filing, typing and creating reportsOperated printer/scan/copy/fax machineWorked with speed and precision under high call volumes and tight timelinesBacked-up dispatcher and other duties as necessary

Garden City, Mi

Welcomed customers by greeting them and offering them assistanceAdvised customers by providing information on productsHelped customers make selections by building customer confidence; offering suggestions and opinionsProcessed payments by totaling purchase and processing cash, debit/credit, coupons and gift cardsExchanged merchandise for customers and accepted returnsKept clientele informed by notifying them of sales and future merchandise of potential interestTicketed, arranged and displayed merchandise to promote salesMaintained inventory stock and requisition new stockCounted money, separated coupons and vouchers, balanced cash drawers, and made depositsTrained new employees on daily duties