Danielle Hammer Email & Phone Number

Philadelphia, PA, US

Camden, New Jersey, United States

Camden, NJ

• Analyze data and update reports on a daily, weekly, and monthlybasis regarding sales, inventory, fixed operations, customersatisfaction scores and market development for 190 Subaruretailers in the Eastern Region.
• Build and design reports to help support our District Managers,including a KPI report that pulls data from 19 different sourcesto analyze the performance and profitability of each Subaruretailer.
• Create presentations for individual retailers analyzingperformance in the Owner Loyalty Program and identifyingways to improve retailer processes.

Pennsauken, NJ

- Reach out to and respond to customer concerns submitted through retailer surveys in addition to my daily responsibilities.- Specialize in assisting customers and colleagues with questions about Bluetooth and audio systems in Subaru’s products.- Assist management with high-priority contacts that come to the department in-house.

Pennsauken, NJ

- Responded to calls and emails from customers regarding various topics including Subaru warranties, products, and vehicle-related concerns.- Managed cases effectively so all customers received timely follow up and resolutions to their concerns.- Collaborated with Subaru retailers and customers to resolve any negative experiences and retain brand loyalty.

Cherry Hill, NJ

- Helped execute the "Subaru Loves Learning" program where 191 retailers donated over 16,000 books to local schools- Analyze retailers' use of social media and other digital marketing platforms- Create reports for upper management detailing metrics for inventory, marketing, and other areas of the company.

- Plan, coordinate, and execute recruitment events for potential new members- Create membership incentives such as "Member of the Month"- Keep track of each member's semester requirements.

Temple University Chapter (Zeta Iota)

• Increased co-ed service fraternity’s social media following by over 300%.
• Created and implemented weekly social media contests.
• Designed and distributed recruitment flyers.

- Created Google AdWords campaigns and Google Ad Grants for nonprofit clients of a boutique Public Relations firm- Designed email marketing campaigns that were sent to the company's listserv- Wrote two marketing-centric blog articles for the company's website

Greater New York City Area

• Assisted in the game-day operations of the professional baseball club for 45 home games
• Organized 17 different on-field promotions in between innings for each game
• Coordinated a promotional night to include a giveaway, on-field promotions, and a social media contest

Greater Philadelphia Area

• Assisted with grant research at a non-profit that financially supports various Catholic charities in the Southeastern Pennsylvania region
• Prepared marketing materials to distribute to parishioners, the clergy, and donors at various workshops
• Inputted donations and gifts into the company database and update the information of donors

Clark, New Jersey

• Updated over 100 contacts of the company’s Target Sales List to sell engineering and risk management services
• Compiled proposals for outside clients who are interested in our company’s services in Infrared Surveys, Jurisdictional inspections, Fire Protection Engineering, and/or Boiler & Machinery Engineering
• Created Account Set Up Forms for new clients or clients renewing their contract with Global Risk Consultants

Oakland, NJ

• Supervised employees and managed the operations of the pizza chain.
• Helped over 100 customers with order transactions a day.
• Delivered orders to homes and businesses within a 15 minute radius.

Bachelor Of Business Administration (B.B.A.), Marketing

Master Of Business Administration - Mba, Business Analytics

Education record