Danielle Bibby Email & Phone Number

London, England, Gb

- Responsible for directing and overseeing all aspects of the Risk & Compliance functions across the UK Business Units- Providing essential input as a member of senior management and credibly challenges the management of current issues and compliance with Regulatory requirements- Aligning, developing and overseeing the Compliance Monitoring and Enterprise Risk Management Frameworks- Influence and support design of, efficient and effective 2nd line of defence Framework- Ensuring the effectiveness of 2nd line Compliance advisory and monitoring activity and partnering with key business stakeholders to embed the three lines of defence- Providing clear, pragmatic and expert advice, guidance, check and challenge to the UK Executive Team and Business Units- Utilising industry knowledge and relationships to ensure the business is informed about, and well prepared for, legislative and regulatory changes- Membership of Executive and Risk & Compliance Committee meetings- Certified Individual under SMCR- Acting as deputy for the UK Chief Compliance & Risk Officer

London, England, Gb

London, Gb

Subject matter expert (SME) in Financial Services Regulatory Compliance and RiskClient Relationship and Engagement ManagerOverseeing the provision of advisory, assurance and consulting activitiesProposition Lead on Third Party Oversight and Motor FinanceSkills and Experience include, but not limited to:- Advice and assurance on regulatory framework design, regulatory change and remediation activity- Advice and support in compliance and risk matters- Overseeing the performance of compliance monitoring or internal audit reviews over areas of key regulation- Identification and testing of key systems and controls for demonstrating compliance with key regulation- Overseeing or performing governance, risk, regulatory, operational and financial activity consultation- Managing engagement teams and budgets- Organising and attending internal and external events

Blackpool, Lancashire, Gb

Responsible for Compliance Policy & Advice, Compliance Monitoring, Conduct Risk, Operational Risk, Legal, Regulatory Reporting and Regulatory Liaison across the Group (Second Charge Mortgage, Unsecured Personal Loans, Retail Finance and Motor Finance).Member of the Board of Directors, responsible for challenging and influencing the Board's approach and decision in relation to risk, compliance and customer outcomes.Chair of Audit, Risk and Compliance Committee

Worldwide, Oo

- Working with new and existing clients to deliver high-quality outputs, advice and assurance across specific subject matter including (but not limited to) regulatory framework design, regulatory change and remediation activity- Subject matter expert (SME) advising and supporting clients in Compliance and Risk matters, and other matters as required- Performing conduct consulting engagement over a diverse range of governance, risk, regulatory, operational and financial activities - Building a network of industry contacts through attending external industry events and Deloitte hosted eventsKey Achievements- Acted as an interim Compliance Director for a consumer credit firm on a secondment basis and supported the firm to become FCA authorised- Led a team to review a consumer credit firm’s end to end risk and control environment; testing control design and operating effectiveness, designing new controls and providing detailed findings and recommendations- Conducting mock S166 review as a SME in debt purchase, debt collection, due diligence and debt disputes; designing a toolkit and test plan, providing advice, quality checking Deloitte work, training and coaching staff

Boadilla Del Monte, Madrid, Es

- Remit includes oversight of Collections, Recoveries, Litigation, Complaints, Quality Assurance, Recruitment, Training, Third Party Suppliers and Incidents across Mortgages, Secured Loans, Unsecured Loans, Bank Accounts Credit Cards and Business Banking.- Ensuring all regulatory and business compliance policy requirements are adhered to, maintaining accurate records to evidence this adherence- Providing advice and guidance to the business on new and existing regulation and emerging regulatory risks- Overseeing internal governance and adherence including control, risk and QA frameworks

Boadilla Del Monte, Madrid, Es

Responsible for Customer, Regulatory, Financial and Reputational Risk Management.Remit includes oversight of Collections, Recoveries, Litigation, Complaints, Quality Assurance, Third Party Suppliers, Debt Collection Agencies and Free Money Advice.Responsible for Mortgages, Secured Loans, Unsecured Loans, Bank Accounts and Credit Cards.

Boadilla Del Monte, Madrid, Es

- Designing, implementing and monitoring C&R strategies- Reviewing and making decisions regarding high risk accounts- Identifying, flagging and resolving strategy issues and gaps- Drafting and reviewing customer contact letters- Data analysis; investigating anomalies- Incident and issue remediation

Boadilla Del Monte, Madrid, Es

Identifying and dealing with vulnerable customers who need specialist care, also supporting colleagues and internal departments in relation to specialist cases.Communicating, negotiating and dealing with customers in financial difficulty, internal departments and outsource companies.