Expanded company territory for fiberglass wall and attic blown insulation throughout the state of Michigan, utilizing direct and oral communicationProduced record number of sales and closing average of 80%, highest in company historyExpand company repertoire into mold remediation and open cell wall foam: currently holding licenses and certificates for the companyLead installer for injection wall foam and mold remediation entailing labor and direct communication with clients, inventory, supply orders and pickupWorked offset hours to best produce results including; evenings, weekends and holidaysWorked as a company to become one of the top producing average energy saving companies and customer service via Consumers Energy in the state of MichiganNumber one supplier and contractor for Habitat for Humanity in the Saginaw areaDeveloped and input new website and technical company wide features for secluding and payroll

•Highest tier manager to one of Oregon Ohio’s top performing transit hotels hosting 95 rooms being named #1 on Tripadvisor and increasing overall online presence from 2.8/5 ratings to 4.7/5 based on guest reviews•Exceeded company set goals for occupancy, enrollments, payroll and overall performance; bringing in a net worth of $2.87million in room revenue for 2019 •Implemented new standards and structure for training, inspections and general operations by further developing relationships and communication with local authorizes, vendors and Hilton Worldwide standards •Scheduled and maintained staff of over 50; historically showing lowest staff turnover rate since opening in 2015•Showed highest growth in Hilton Honors enrollment since opening in 2015. Ended 2019 at a 158% enrollment increase •Developed, maintained and grew business and sales relationships with local companies and industries; increasing LNR and SMERF based business by 30%•Maintained occupancy and staff while working every department during COVID-19 and making necessary adjustments to coincide with payroll expectations and percentages •Implemented and surpassed CDC and local regulations to guarantee cleanliness, safety and security for guests and staff following COVID-19

• Maintain and grow professional relationships with businesses in the Detroit and Dayton metro area to assist in their shipping LTL needs • Prepare and calculate pricing based on specific company products being shipped • Meet and exceeded company set shipping goals • Was transferred to Detroit Territory to help grow business and repair shipping relationships with current clients • Starting with 13 active clients and more than tripling active revenue and shippers in less than a 4 week span• Discretely monitors and reevaluates budget restrictions and revenue to ensure compliance with contracted obligations and expectations of the client-prevents cost overrun to prevent client dissatisfaction, lost business • Monitoring year to date shipping trends and prioritizing clientele based on revenue and geographical location

• Oversees execution of contracted events for Dayton’s largest 4-Star Hotel boasting 287 rooms and 14 conference spaces; leads all event aspects ranging from proposal and contract development to collecting final payments• Provides professional facility tours to potential clients; expertly markets Hotel offerings as venue of choice in Dayton, then develops bids / proposals for client needs and specifications--Achieved unmatched 90% signing rate• Schedules and manages staff of over 100 in concert with development of Catering purchase orders to ensure event coverage; monitors employee performance, makes adjustments to meet contract compliance & obligations• Meticulously organizes all social functions including: weddings, family reunions, international gatherings and meetings, depositions, formals/proms, and mixers creating a 20% jump in revenue in less than 6 months and meeting all set goals at 100% or higher – exceeding current quarter catering revenue projection by $100,000 • Discretely monitors and reevaluates budget restrictions and revenue to ensure compliance with contracted obligations and expectations of the client--prevents cost overrun to prevent client dissatisfaction, lost business• Worked with additional departments to provide five star services for our guests improving guest love scores, fostered genuine Hotel-of-Choice relationships with clients resulting in a steady stream of repeat business

•Organized and oversaw all entities involving food and beverage.•Worked with additional departments to provide five star services for our guests.•Scheduled department heads and employees equating to nearly 300 employees.•Cross trained in multiple departments including Valet, Bellstand, and Housekeeping.•Maintained service for 283 hotel rooms.•Monthly inventory and weekly ordering.•Proctored training for department heads.•Developed SOP [standard operating procedure] for multiple departments including: banquets, catering, fine dining servers, fine dining chefs, bartenders, private lounge, and room service.•Redeveloped and tailored menus to geographical location and budget.

•Executed vendor order submissions for 250 various events hosted at Fifth-Third Field, Dayton’s premier community attraction; superb supply chain management yielded a 6-month season of seamless service to guests•Collaborated with Dragons Marketing and Sales team to highlight upgraded concessions and increase product sales by 18% in 6 months contributing to $5.8 million in company profits that season; highest profit rate to date•Applied strong research skills and pricing analysis while forecasting food and product trends using economic and geographical factors; resulted in maximum profitability by setting menu prices to beat marketplace trends•Scheduled and managed staff of over 40 while developing master calendar of events for entire baseball season [140 games]; evaluated contracted vendor performance; steered catering success for the Dragons organization•Exceptional Sports Catering and teamwork toward the Dragon’s corporate goals is mirrored in the organization achieving the record for longest sell-out of all minor league teams and numerous community charitable events

•Redesign and launch business website prior to designated deadline.•Remaining in constant communication with business owner; providing updates and constant availability. • Develop and create new social media platforms for businesses. •Launch new marketing and advertising campaigns for businesses using different avenues of electronic and paper advertising methods. •Develop and maintain sites while updating as technological changes advance.•Alter and rebrand campaigns based on research and progressiveness of campaigns.•Minimum of 20% increase in awareness and sales for all companies involved.

•Worked with Chair of Liberal Studies to set goals for student awareness and enrollment [which increased drastically by the end of my time in the department]. •Worked closely with students to build program that best suited their needs.•Worked with students to designed schedule and classes that would allow students to graduate in a timely fashion.•Website expansion and updating http://www.oakland.edu/bals •Coordination of educational based conferences for staff and alumni while working within budget.•Head of marketing and advertising for Bachelor of Liberal Studies Program [increasing student enrollment by close to 15%]•Head of social media expansion. •Developed new marketing techniques to build program awareness based on researched technology trends. •Managed educational postings related to courses and events for nearly ten professors.

•Created and designed custom homes•Worked with client to design interior and exterior of home, combining personal design and building knowledge and clients visions•Built personal relationships with clients to create ideal/dream home•Managed and stayed within clients suggested budget•Worked with multiple production and distribution companies to find necessary product to best appease client•Attended job site during and after production•Worked with banks and underwriters to find best loan option for the new home owner•Used clients general ideas to create and design their dream home•Read and altered blueprints according to clients desired requests

• Developed Standard Operations Procedures for largest banquet facility in Oakland County, MI comprised of four banquet halls, two restaurants, and 17 shops. First ever documentation covering safety procedures and clauses to cover special terms, conditions, inspection of products, and food quality and variation within catering facilities• Propelled business development with hands on customer introduction to banquet center services, drafted proposals, finalized contracts for all social, government, and entertainment clients; resulted in 28% increase in sales and guest return rates with a steady quarterly increase• Leveraged all forms of social media, print media, and TV-ads, boosting marketing to wide range of audiences; intuitive choice of advertising methods produced a 60% increase in revenue and guest flow over my tenure• Scheduled and managed a staff of over 100 to exceed customer satisfaction with purchased event packages; executed monthly food / beverage inventory while training staff to do the same; decreased the margin of error within the food and beverage sector by 35%

•Updating and expansion of department website. http://www.oakland.edu/ie/oxford •Coordination of events prior to departure to Europe for a group of over 20 students and professors. •Improved program awareness using new marketing and advertising techniques, yearly inquires raised by nearly 20%.•Worked closely with OU Study Abroad Alumni.•Increased Alumni involvement by nearly 10% [including alumni guest speakers and use of personal testimonies]. •Produced and distributed weekly updates and newsletter. •Overseeing an additional ten students and accounts in preparation for departure. •Informational speaker for The British Study Abroad Program, throughout Oakland University.•Head of Social Media and campus Public Relations.•Helped gain program recognition, through new marketing and advertising tactics. •Developed new fundraising opportunities.

•Developed Standard Operating Procedure (SOP) as a template for additional locations to use. •Developed training templet and program that is currently used at new locations all over the country. •Aided in franchise expansion to 3 different states with a total of 5 different locations. This included creating and archiving a strategic planning system, protocol and productivity reports, and demographic/geographic advertising systems and plans. •Tracked and maintained proper records and inventory of items being sent to other locations and stores across the country.•Built and executed new marketing campaigns to help build company awareness. •Coordinated scheduling for nearly 200 employees.•Conducted inventory and ordering for bar which held over 300 guests.