Currently working in Front office & guest relation department, welcoming and checking in guest at hotel, executing hotel visits and focussing on upselling on different USP's and building relationships with guest to ensure maximim guest satisfaction.

Assisting in and coordinating all events and functions at resort. Hosting educational tours, visits, email correspondence with clients for special requests and negotiations.

Maintain relationships with guests, ensuring diligent follow up to track guest satisfaction, handeling checkouts, foreign exchange and daily floats. Implementing educational tours and visits to market hotel and increase sales