Affiliated with Verizon Wireless, working with customers that use Verizon services such as phone lines, mobile phones, and internet for business and have filed for Bankruptcy. Maintained complete compliance with federal, state, and local laws governing collection and automatic stay practices.Educated customers about the terms of service and loan contracts- specifically how it is effected by bankruptcy. Handled administrative tasks expertly, including updating accounts and producing professional business correspondence.Verified correctness, accuracy, and validity of financial statements.Obtained information by searching through financial statements and databases.Directed incoming calls to appropriate staff members.Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.Calculated debts owed/receivable credits by our customers with Verizon Wireless.

Assess customer’s needs and provide assistance and information about the product.Ensure high levels of customer satisfaction by delivering excellent sales and service.Follow and make department sales goals on a monthly, quarterly and annual basis.Maintain in-stock supply and merchandise products on the sales floor.Cross sell products in other departments.Cross Trained as a Cafe Server. Assisted customers with ordering or dining area needs.Ordered supplies on a weekly basis to maintain inventory.Developed relationships with customers to improve long-term sales.Performed routine cleaning requirements in dining and preparation areas.Comply with inventory control procedures.