Interacting with customers by taking their orders, making recommendations, providing them with accurate bills, serving them food and drinks, processing payments, and supplying them with whatever they need in a timely manner.

Preparing reports, memos, invoices letters, and other documents. Answering phones and routing calls to the correct person or taking messages. Building pitch decks and project proposals.

Build and Edit Pitch Decks

• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.• Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.• Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.

• Execute floor leadership—own the sales floor with the Store Manager; greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries. Set the ideal example of an exceptional Sales Associate – be the one other Sales Associates look to for guidance on how to succeed. • Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling and deposits as governed by operations control standards• Coach and develop Sales Associates in assessing customer needs and right fitting the customer with the total technology solution• Assist in maintaining store appearance and merchandising standards

• Oversee and authorize Guest returns, exchanges, merchandise credits, check authorization, charge sends, rain checks and discretion discounts (i.e. competitive, employee sales, etc.)• Responsible for assisting in training of new cashiers and cross training of other associates.• Oversees the productivity, breaks and daily scheduling of all cashiers and communicates performance issues to management.• Assist in providing Guest Service, floor moves, housekeeping, display maintenance and replenishing merchandise as needed.

• Promote and sell memberships • Operate carousel and responsible for maintenance and carrying out proper procedures to ensure safety of riders

• Knowledgeable in all merchandise categories and able to make appropriate suggestions to the customers• Regularly communicates with Store Manager and Assistant Store Manager to keep informed on all sales, promotions, and campaigns• Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to their inquiries and needs• Assists in receiving regular vendor deliveries and replenishing sales floor in a timely manner