Danielle Hernandez Email & Phone Number

• Worked closely with fleet and warehouse managers on the correct use of equipment and the distribution of equipment between yards in a way to overall save costs• Worked closely with the warehouse to improve container turnover time• Scheduled all available import/exports for warehouse in a way that best utilized time, equipment, and warehouse space• Worked closely with customer service team to make sure all customer requests were completed in timely manner• Dispatched drivers on imports/exports, warehouse cargo transfers, and deliveries to customers• Answered calls and messages from drivers in a prompt manner• Pre-set routes for all Gulf Winds mule drivers and assigned owner operators• Aided with any port/safety/maintenance issues drivers had and communicated with appropriate teams to resolve • Oversaw mule productivity and kept all data updated• Hired and trained team members

La Porte

• Dispatched drivers on imports/exports, warehouse cargo transfers, and deliveries to customers• Answered calls and messages from drivers in a prompt manner• Pre-set routes for all Gulf Winds mule drivers and assigned owner operators• Aided with any port/safety/maintenance issues drivers had and communicated with appropriate team to resolve • Scheduled incoming imports/exports from Barbours Cut and Bayport terminals when needed• Oversaw mule productivity and kept all data updated

• Communicated with customers about their accounts and any concerns they had • Schedule pick ups/deliveries for customers • Effectively communicated with customers, other team members, dispatch team members, and warehouse personal on incoming orders • Kept customers contact information up to date and set up new customer accounts • Generated inventory reports for customers