Danielle Hetherington Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

London, England, United Kingdom

The Head of People & Culture role is a crucial and influential position in the fast paced growth of Psycle, providing support to employees through cultural development, and driving the engagement of the team around the company’s brand vision, direction and core values. As Head of People & Culture you are aligned with the company’s mission & core values and ensure that our enacted values match our espoused values. You are the guardian of the Psycle experience, and are responsible for the both… Show more The Head of People & Culture role is a crucial and influential position in the fast paced growth of Psycle, providing support to employees through cultural development, and driving the engagement of the team around the company’s brand vision, direction and core values. As Head of People & Culture you are aligned with the company’s mission & core values and ensure that our enacted values match our espoused values. You are the guardian of the Psycle experience, and are responsible for the both the rider and employee experience at Psycle. Responsibilities include:- Full responsibility for behavioral dynamics of the business; values, beliefs, rituals, actions, language of studio and management teams to ensure a thriving internal and external culture- Responsible for customer experience and delivery of Psycle values - Manage set objectives/goals for the individuals within the team. Review and assess performance against targets to enable the achievement of business objectives and ensure teams are aligned - Management and evolution of Psycle people plan, including recruitment and retention. This includes methods to measure and action employee feedback, benefits and incentives, retain and develop talent. - Create a portfolio of projects, learning tools, trainings and developmental programs to create cultural growth and maturity as the company expands - Ensure smooth & transparent communication of cultural and brand initiatives, policies & procedures throughout the company - Manage HR processes and policy throughout the business including onboarding, contracts and disciplinary actions - Responsible for payroll of studio and instructor teams - Drive initiatives in the management team and studio teams to deliver operational excellence- Optimization of studio profitability through operational excellence and exceptional training standards - Create and implement initiatives to build community engagement and public perception of the Psycle brand. Show less

Covent Garden, London England

The store manager is responsible for all aspects of the retail store operations and for the strategy and development of their people and communities. They are accountable for ensuring that all areas of the 80.20 are fulfilled and are 100% responsible for the level of education on the floor by delivering the lululemon guest experience. The store manager builds capabilities within their teams to drive strategy and achieve results for their business today and tomorrow. They lead through all of the… Show more The store manager is responsible for all aspects of the retail store operations and for the strategy and development of their people and communities. They are accountable for ensuring that all areas of the 80.20 are fulfilled and are 100% responsible for the level of education on the floor by delivering the lululemon guest experience. The store manager builds capabilities within their teams to drive strategy and achieve results for their business today and tomorrow. They lead through all of the related practicesof leading self, leading others and leading organization.A DAY IN THE LIFE:- takes full responsibility and accountability for their lives and results through meaningful and measurable goals that support in achieving their vision- stands for greatness- removes roadblocks to then hold their people accountable for results- develops people through their vision and goals, straight talk and intentional listening- owns strategy to build and accelerate their pipeline- proactively recruits through the law of attraction by being a beacon of lululemon values and culture- passionately leads and educates on the retail floor and sets the standard for greatness around product education and sell through- leads and coaches their people by incorporating store operating principles into the daily business- leads with yoga at the core of the business with an emphasis on strong relationship building and giving without expecting within the community- fully accountable for and oversees the execution of all deliverables on the 80.20 through working with others to produce and achieve the best result- produces results that meet or exceed company goals by managing their store’s P&L and quarterly and yearly sales contribution- store managers schedule in a way that allows our guests to experience the fun and greatness of our people, our product and our communities- Coached and managed a team of 35+ employees Show less

London, United Kingdom

Launching the lululemon brand throughout the UK, Germany, France and Netherlands. A DAY IN THE LIFE:- Works cross-functionally with SVP of European Operations to develop training strategy- Supports in creation and delivery of: yearly regional training initiatives including showroom manager off-sites and individual development plans.- Supports with onboarding and immersion of key hires across European region - Supports with showroom and store openings in market-… Show more Launching the lululemon brand throughout the UK, Germany, France and Netherlands. A DAY IN THE LIFE:- Works cross-functionally with SVP of European Operations to develop training strategy- Supports in creation and delivery of: yearly regional training initiatives including showroom manager off-sites and individual development plans.- Supports with onboarding and immersion of key hires across European region - Supports with showroom and store openings in market- Ensures all retail training programs are being executed in a quality way - Collaborates with content designers and program managers based at the SSC in Vancouver, Canada to innovate and update all in-store training programs - Frequent showroom visits to spot training gaps, evaluate execution of recent training, and be related with the teams- Manages training budget- Stands for original intent, operating principles and core values- Liases with NA content development team on program creation Show less

London, United Kingdom

Under the general supervision and direction of the Regional/District Manager, the Showroom Manager is a leader in developing lululemon’s local brand awareness and community relations while running your own small business! The SHM will be responsible for creating the community and marketing plan that will eventually support a full lululemon store and will also create the demand and excitement within the community (literally be building the brand in that city from the ground up). The role will… Show more Under the general supervision and direction of the Regional/District Manager, the Showroom Manager is a leader in developing lululemon’s local brand awareness and community relations while running your own small business! The SHM will be responsible for creating the community and marketing plan that will eventually support a full lululemon store and will also create the demand and excitement within the community (literally be building the brand in that city from the ground up). The role will combine the life-altering experience of wearing black stretchy pants to work everyday while talking health, fitness and yoga to your community. In addition to this strong presence in the local community, you will be responsible for key aspects of store operations on a showroom scale including but not limited to, floor management, coaching and leading a team, payroll, merchandising, inventory management and sales management. Through this position, you will encourage and energize those you come into contact with, and be responsible for evolving in-store functions and the ultimate guest experience.A DAY IN THE LIFE:• Attend yoga and other fitness classes to make community connections and ensure those connections drive business and traffic to the showroom• Lead team in creating out of the box, grassroots initiatives that connect with the local showroom community and builds awareness for the lululemon brand• Passionately leads and educates on the showroom floor • Actively leads and coach staff in developing culturally, personally and professionally• Understands and develops her/his pipeline. Is clear as to his/her employee’s strengths and goals and supports his/her staff in the pursuit of these goals• Fully accountable for and oversees the execution of all Showroom deliverables (product consolidations, scheduling, recruiting and on boarding and community events etc.)• Takes a stand as an advocate for lululemon athletica’s values Show less

Kingston, Ontario

The store manager is responsible for all aspects of the retail store operations and for the strategy and development of their people and communities. They are accountable for ensuring that all areas of the 80.20 are fulfilled and are 100% responsible for the level of education on the floor by delivering the lululemon guest experience. The store manager builds capabilities within their teams to drive strategy and achieve results for their business today and tomorrow. They lead through all of the… Show more The store manager is responsible for all aspects of the retail store operations and for the strategy and development of their people and communities. They are accountable for ensuring that all areas of the 80.20 are fulfilled and are 100% responsible for the level of education on the floor by delivering the lululemon guest experience. The store manager builds capabilities within their teams to drive strategy and achieve results for their business today and tomorrow. They lead through all of the related practicesof leading self, leading others and leading organization.A DAY IN THE LIFE:- takes full responsibility and accountability for their lives and results through meaningful and measurable goals that support in achieving their vision- stands for greatness- removes roadblocks to then hold their people accountable for results- develops people through their vision and goals, straight talk and intentional listening- owns strategy to build and accelerate their pipeline- proactively recruits through the law of attraction by being a beacon of lululemon values and culture- passionately leads and educates on the retail floor and sets the standard for greatness around product education and sell through- leads and coaches their people by incorporating store operating principles into the daily business- leads with yoga at the core of the business with an emphasis on strong relationship building and giving without expecting within the community- fully accountable for and oversees the execution of all deliverables on the 80.20 through working with others to produce and achieve the best result- produces results that meet or exceed company goals by managing their store’s P&L and quarterly and yearly sales contribution- store managers schedule in a way that allows our guests to experience the fun and greatness of our people, our product and our communities Show less

Greene Avenue, Montreal

Worked alongside Store Manager in supporting all store operations including:- Responsible for supporting the Store Manager in all store operations including: hiring/recruiting, scheduling, budget management, team performance management, inventory management and sell-through strategy- Led community team and oversaw store marketing initiatives - Coached and developed team and identified successors for leadership potential - Regional Community Lead for Montreal and helped to… Show more Worked alongside Store Manager in supporting all store operations including:- Responsible for supporting the Store Manager in all store operations including: hiring/recruiting, scheduling, budget management, team performance management, inventory management and sell-through strategy- Led community team and oversaw store marketing initiatives - Coached and developed team and identified successors for leadership potential - Regional Community Lead for Montreal and helped to project manage Yoga in the Park, Ambassador Events and more.- Attended regional leadership trainings- Selected to attend lululemon’s annual Leadership Conference in Vancouver, British Columbia based on high potential + performance as an Assistant Manager for our region. Show less

Greene Avenue, Montreal

- Responsible for leading and educating on product, community and culture on the retail floor and in the Montreal community- Managed team of educators and coached employees in their development and career goals- Member of store community/marketing team and oversaw Brand Ambassador photoshoots and onboarding process- Selected to represent Montreal region to attend lululemon’s 1st ever Ambassador Summit conference in Vancouver, British Columbia

Ba, Major In Humanistic Studies & Sociology, Minor In Anthropology

Activities and Societies: McGill Varisty Swim Team 2005-2009 (Captain).

High School Diploma

Middle & High School Diploma