Danielle Hicks Email & Phone Number

Cypress, Tx, Us

Provide experienced leadership by interacting with- and/or briefing high-level government officials and corporate entities for specialized projects, ERP’s and operational programs. Formulated strategic plans to guide organizational growth and enhance long-term sustainability. Directed cross-functional teams to drive collaboration and achieve project objectives. Streamlined operational processes to improve efficiency and reduce resource waste. Oversaw financial operations to ensure fiscal responsibility and adherence to budgetary constraints. Engaged stakeholders to foster relationships and align organizational goals with business needs. Analyzed market trends to provide actionable insights that informed business strategies.• HP Inc. – Alliance Marketing Interim Prgm. Mgmt. Ofc./Director Lead-/Mgr. Dev.- Alliance Continuous Improvement global portfolio. Oversaw multiple projects (Alliance & Channel Partners). Change Manager supporting workplace experience measures-/directives.• Ultra-Consultants – Program Manager Leader for a multi-country group of specialize packaging ERP’s-/Data Mgmt. for a Private Equity (15-Plants) Advisor | Budget: 3.6M. Formulated strategic business plans to guide organizational growth and achieve long-term objectives. Business Consultancy for Marketing (6Sigma) and Intelligence Automation initiatives. • Vet Global Solutions – Business Consultant-/Government (Security Clearance) Contractor for multiple FED agencies (DOE & DOD) as Program Mgr. (-Oversaw staff of Instructional Specialists and PM’s for learning curriculums; aligning agency messaging; stakeholder analysis and change impact assessments-/readiness+roadmaps. Facilitate workshops (e.g., focus groups & conceptual design). Ops Mgr. (RFP's-/RFQ's-/Grants); plus, Partner-Vol./Cybersecurity Maturity Model Certification Accreditation Body on credentialing reviews for Provisional Assessor trainings.• PRIME Strategy, Inc. – Chick-fil-A AAON Event Planning Partner 2021 (Marketing Events).

Palo Alto, Ca, Us

• Program Mgr. HP-/Canon confidential partner agreement program. Administrator of global contracts teams, T&C’s & dev. protocols for competitive sales-/strategic accounts mgmt.-/costs controls-/audits (-achieved targets). • Cultivated strong client relationships that fostered loyalty and increased customer satisfaction.• Formulated and executed sales strategies that effectively targeted key demographics and maximized market penetration.• Managed-/achieved YoY growth of global portfolios (Budget: 1B+/300+Acct.’s) and Ops optimizations. • Established-/Directed approaches for overall operational program excellence, KPI’s & competitive deals solutioning.• Responsible for program annual renegotiation budgets-/ portfolio strategies and SLA’s directives-/renewals. • ERP Lead for SAP Cloud & BU risk & change management.• Sr. Manager for Marketing (DRTV, Event (INC. 500; STEM Outreach Program-/Events) Mgmt.-/Sponsorship Program, Product Mgmt., Learning & Dev.-/Ideations Events.

Houston, Tx, Us

Global Program / Project Management Leader for multi-phased-/multi-year enterprise business transformational efforts across multiple functional areas for global ERP implementations (SAP (7-countries)). Served as C-Level escalation lead for governance and intermediary processes / policies development. • Program / Project Management Leader for multi-phased-/multi-year enterprise business SAP ERP transformational efforts (7-countries) Change Mgmt. & large global teams. • Served as C-Level escalation lead for project financials-/ governance-/ intermediary processes/ policies DEV. • Leader for Stakeholders / Steering Committee Engagement Negotiator- for prioritizations, conflict resolutions and reporting to-/for C-Suite/global teams.• Delivered multi-departmental/divisional strategic projects, procurement, revenue targets + metrics.• Facilitated cross-functional leadership initiatives to enhance collaboration and drive project success.• Executed strategic planning processes that aligned organizational objectives with market opportunities.

• Executive leader and Director for Program_/Project management of a national software portfolio, projects, and multiple departments. Direct Reports Size: 225-EEs (Budget: 8M+).• Managed and renegotiated by cultivating-/gaining consensus for cases in breach & active contracts.• Spearheaded revenue growth initiatives by implementing innovative business strategies and optimizing resources.• Managed-/renegotiated contract cases in breach &/or new-/active contracts.• Exceeded quotas-/objectives (-first 100 days) for settling backlog contracts and product solution agreements (i.e., no portfolio losses + achieved 47-58% of cost savings across five departments (200+Accts. (Fed-/Corp); Division Billable Goal: $3M+/Achieved 80% billable targets by Q2)).• Optimized operations and instituted non-billable work moratorium to achieve new cost model-/issues by developed pricing strategies and new products/services.• Streamlined operational processes to enhance efficiency and reduce resource waste.• Developed influential relationships for growth opportunities for client-base with attaining State-/Federal regulatory requirements for Meaningful Use Stage 1 & 2 via EHR/EMR and ICD-10 (-migrated 175+ client installs).• Risk Management and Change Management Leader.• Coordinated project management activities to ensure timely delivery of objectives and milestones.• Enhanced operational efficiency by implementing process improvements that streamlined workflows.• Facilitated stakeholder engagement sessions to align project goals with organizational vision and needs.• Executed system implementations that improved functionality and user experience across departments.• Delivered technical training sessions to empower team members with the skills necessary for optimal performance.

Palo Alto, Ca, Us

WW Sales Strategy and Forecast Manager (Global Pipeline): Managed global enterprise projects; IT platforms upgrades; automation and analytics for sales pipelines [Enterprise End Customer Analytics tool]; financial reporting and program procedures-/protocols. Established standards for SFDC and manage other reporting tools for driving global accounts management for Top Tier account. Enterprise Lead for the quarterly business reviews for reporting for pipeline funnel-/Special Task Force's. Program Manager, USGD Operations Programs/Projects: Hired to develop a program and manage USGD Cloud & Capital Projects, Assets, Contracts & License Management; SAP Implementations. Risk Assessment and Compliance. Diversity Council Member. HPIT – Business Planning Manager (Training Program Mgr., Special Initiative Project Mgr., Communications & Portfolios Mgmt. Lead): Primary Lead for the operational development and management of the Data Management & Information Technology Services (DMITS) Taskforce & Training Program. Executive Advisory & HP IT Learning & Development Council Member (Governance). Developed strategies for resources skills development and portfolio’s. Portfolio Manager: Manager for supervising the adherence to policies, protocols and processes for the recording the project portfolios growth/health. Management of quality assurance for major projects [included BI & DW efforts]. Managed governance (Multi-BU, GPMO & Portfolio Ops). Partner Alliance Manager* Client Business Consultant: Lead Manager responsible for the lean manufacturing management of Guadalajara, Mexico facility business partner relationship, supply chain, contracts and design manufacturing principles. Contract Admin & Special Project Lead for managing senior global projects: SOX 404/302 Integration/Compliance; Federal Electronic Invoicing Program; EDI/SAP Implementation. Managed cross-functional groups. Senior Project Manager – Business Analyst – NA Product Portfolio & 9-11 Emergency Response - biz.

Palo Alto, Ca, Us

PORTFOLIO MANAGER: Supervised the adherence to policies, protocols and processes for the recording the project growth/health for the overall management and quality of major projects [included BI & DW efforts]. Managed governance between BU/GPMO/Portfolio Operations for solving inquiries encountered during project operations. PARTNER ALLIANCE MANAGER – CONSULTANT: Responsible for the lean manufacturing management of Guadalajara, Mexico facility business partner relationship, supply chain, contracts and design manufacturing principles. Contract Administrator & Special Project Lead for managing senior global projects: SOX 404/302 Integration/Compliance; Federal Electronic Invoicing Program; EDI/SAP Implementation; multiple taskforce's. Managed cross-functional groups. PROJECT MANAGER – MARKETING MGR. - BUSINESS ANALYST – NA ALLOCATIONS & EMERGENCY RESPONSE MANAGER: Responsible for Business Planning & Strategy Ops and business projects for the accomplishment of IT strategic goals/projects. BA for eCommerce-Cloud/Web solutions; requirements definition; financial audits; quality process improvements; Design of As-is/To-Be Migrations; metrics and reporting. Prepared business cases; feasibility studies; strategic directional reviews. Lead for projects/program implementations (1.8B) (i.e., Systems - Applications, Cost Analysis-Reduction-Controls, BI/DW, product development and MOC efforts. Served as Emergency Response Manager for Disaster Recovery.

San Antonio, Texas, Us

• IT Special Projects: Yr-End/Yr-Begin Financial Reconciliation, Regulatory Reporting & System Updates; Open Enrollment: Annual Benefits & Retirements Elections; Par Excellence System Implementation (Pre-Planning Phase) and ERP.• Organizational Lead & Mentor for directing business strategy with C-Level leadership and IT project teams on corporate governance standards (-PMO, PMI & Green Belt methodologies).• Business Systems Analyst to consult with business areas and analyze issues to generate solutions.

Paris, France, Fr

• Principal Business Consultant for multiple PMO’s development. Responsible B2B/B2C efforts-/Mergers & Acquisitions; contracts and program management; strategic analytics for new site establishments.• Program Management and Mergers & Acquisitions.• Led cross-functional teams to foster collaboration; achieve strategic objectives effectively and successfully execute projects on time-/within scope.• Analyzed market trends and competitor activities to inform strategic decisions and drive business growth.• Analytics Lead for programming-/processes, data and metrics to improve personalized service methodology.• Responsible for rapid proof of concept projects (Budget: 3M+), systems integrations, ERP’s, pre-sales engagements, continuous improvement efforts for technology, business, healthcare, and Oil & Gas.• PROJECT-/PROGRAM(S)/BUDGET(S): (3M+) | O&G (Shell Oil Trading (Endur) & Transocean Pre-/Post Merger HRIS Upgrade (PeopleSoft & SOA)); BI; Cloud & Data Risk Mgmt. (-deploy Global CRM & Risk Mgmt. Info. Sys.; Recon.-/Transformations.• Evaluated potential risks and implemented strategies to mitigate their impact on projects.• Cultivated strong client relationships to foster loyalty and enhance customer satisfaction.PROJECT ROLE(S)/BUDGET(S)/TYPE(S): Project/Program Manager – PM/BA Lead | 3M+ | O&G Trading (Endur [Basic]) & Transocean HRIS Upgrade (PeopleSoft & SOA) | Software/Systems Upgrades, BI, Reconciliation/Transition Excel Spreadsheets and other enterprise efforts.

Senior PM/Co-PMO Dir. Lead for Global PMO and Portfolio Administrator of internal business and technology strategic initiatives. Served as C-Suite Liaison for Chief Relationship Officer and Chief Information Officer.• Executive Leader for developing and leading a grounds up PMO effort while delivering a global ERP.• L&D + Technology Trainer-/Leader for application upgrades; developed governance structures/processes and procedures for EPM/PPM; served as IT Knowledge Management & CRM lead. • Leadership for Diversity and Inclusion effort for diverse teams/divisions/geographies.• Risk Management Program lead for risks assessments; plus creation of enterprise strategies-/priorities and solution options. • Executive lead of management of change efforts and business analytics, metrics development and reporting. • Employee-/Leadership Conflict Resolution Leader for liaison efforts cross-organizational teams.

Dublin, Oh, Us

New York, Ny, Us

Austin, Tx, Us

Washington, Dc, Us

Mba, Business Administration

Master Certification, Project Management

Bs, Health Care Administration