Danielle Hiller Email & Phone Number

Albany, Ny, Us

Albany Ny

• Collaborate with business partners to support the acquisition of new clients and further the growth of current client relationships• Actively work with clients to provide deposit, credit and investment solutions to achieve their financial goals• Assist Branch Manager with staffing, training, goal development and implementing strategies to achieve goals• Ensure compliance to operational, security and audit procedures/policies • Design and conduct training sessions and workshops on bank sales, service processes and procedures• Proven sales skills demonstrated by consistently meeting sales productivity goals• Assume supervisory responsibilities in Branch Manager's absence

Albany, New York Area

• Completed comprehensive one year Key Management Training Program including rotational assignments of all branch positions from Teller to Branch Manager• Extensively trained in software, compliance, product knowledge, customer service and sales functions• Maintained close relationship with mentors to develop skills and experience as retail employees• Member of a team that developed the Key strategic plan to expand personal and business banking market share by leveraging the expansion of the technology sector in the Capital District

Schenectady Ny

• Interfaced directly with the customers to negotiate car rental agreements and reconcile customer disputesResponsible for scheduling and executing customer pick ups• Learned day-to-day tasks and activities of managing a business