Danielle Houston Email and Phone Number

· Exercises integrity and confidentiality. Maintains personal employee information including but not limited to medical, pay, demographic, discipline, family matters in the strictest confidence and in accordance with policy and legal standards. Protects company confidential information.· Serves as the center payroll representative by processing payroll in accordance with policies and procedures and by assisting center employees in resolving payroll issues· Coordinates center applicant flow processes from sourcing through selection. · Completes reference checks, criminal background checks and ensures that applicant drug tests are completed along with all other necessary employment paperwork· Coordinates and participates in bi-weekly Welcoming Program. Ensures all new employees are trained in time clock practices and creates employee badges· Serves as the benefits designee for the center and ensures that all employees receive the required information regarding benefits, and processes the benefits paperwork· Liaises with Corporate Benefit Services to address employee issues/inquiries

• Monitor and manage all matters that relate to Human Resources including, workforce planning, diversity goals, and discrimination complaints.• Support business partners by providing counsel on employee matters, ensuring that the human resources strategies support the needs of the business.• A central point of contact for store associates that also provides direct support to the store leadership team. • Responsible for developing associate schedules• Assists with hourly staffing, orientation and training processes. • Assists with timely completion of hourly performance reviews and supports the Store Manager in hourly succession planning. • Coordinates service and recognition awards. • Supports a productive work environment by ensuring maintenance on the hiring kiosk, break room, training room, and communication boards. Responsible for ensuring that hourly HR records are properly sent to the HRSC. • Directly reports to the Store Manager, with dotted-line reporting to the District Human Resources Manager. • Resolve benefits and payroll issues as needed.• Provide backup to Recruiting team in interviewing processes. • Assist in the offer letter and hiring process as needed.• Coach and guide managers in the handling of performance issues with employees

• Managed a team of sales associates and be responsible for their development through coaching, mentoring and promoting a culture of teamwork.• Responsible for day-to-day store operations• Work with the Store Manager and Assistant Managers to develop hiring strategy to ensure staffing levels are maintained and to minimize hourly turnover• Source, screen and interview applicants using the competency based interview guidelines found in hiring guide and through the group interview process• Review and maintain Applicant tracking system• Regularly schedule external recruiting in various selling oriented organizations to attract top talent• Maintain store staffing to numbers required by store staffing model• Conduct on-board orientation of new Team Members. Ensure use, execution, maintenance and administration of the on-boarding process through the learning management system.• Lead the training and development of all Team Members to ensure compliance to the company's service/product knowledge and selling skills training standards• Deliver and follow-up on various product knowledge learning initiatives rolled out throughout the year• Responsible for the tracking of all required training through the R Learning System• Ensure Tax Credit compliance is 100% for all hires as well as adhering to all state and federal regulatory employment requirements inclusive of I-9 compliance, work permits and payroll practices, and Company minor regulations.• Set up and maintain all new hire paperwork and Team Member files by following "R" Us family guidelines as well as maintaining confidentiality of these items• Maintain employment posters• Conduct routine HR assessment• Assist with unemployment claims • Ensure compliance with all government regulations and paperwork

Lead a team that plans, schedules and completes planograms. Complete price accuracy checks. Coach and review team member performance. Deliver fast, fun and friendly guest service.Lead a team that delivers accurate pricing and presentation. Quickly correct pricing as needed. Maintain a clean, great-looking store