Danielle Howard Email & Phone Number

Tokyo, Jp

Chiyoda-Ku, Tokyo, Jp

Following secondment to the Middle East to help set-up the regional office, role was converted to a permanent contract. Continued to assist the Head of Human Resources for the Middle East region (Dubai, Abu Dhabi, Qatar, Bahrain and Egypt). Responsible for policy implementation, recruitment, benefits administration, payroll, ER, relocation/immigration management and projects.Deputised for the Head of HR in their absence, role focused on offering front-line support across the Middle East region to employees across all functions up to Regional Head level.

Chiyoda-Ku, Tokyo, Jp

March 2012 - presentDubai (Middle East hub)Initial secondment assisting the Head of Human Resources for the Middle East with the formation of a new regional office in Dubai. Responsible for policy implementation, recruitment, benefits administration, payroll and relocation/immigration management for Dubai, Abu Dhabi, Qatar and Bahrain as well as deputising for the Head of HR in offering front-line support across the Middle East region.July 2009 - March 2012London (EMEA HQ)HR Generalist within the EMEA HR Advisory team, acting as front-line support for all HR generalist matters including ER issues, absence management, recruitment and project assistance/management. Providing support to a pool of approximately 600 employees within back-office operations, IT, Global Markets trading, Credit and Asset Management functions.Through focus on converting temporary headcount to permanent, was able to drive cost savings of circa £500,000 within one department in the first 12 months of supporting the Senior Managers in that area.Assisted in high-profile TUPE project to bring the EMEA IT Helpdesk in-house to improve service SLAs and to enhance the geographical remit it caters for across the Middle East and Africa regions.

London, Gb

Business Partner (HQ Canary Wharf) - Emerging MarketsBuilt crucial relationships with Emerging Markets (UAE and India) acting as their guide to performance and people management issues with a heavy reliance on management information tools. Seconded to South Africa and Spain to assist change-management projects involving implementation of SAP. Gained crucial international exposure, understanding the key cultural differences we faced and how to share best practices.Recruitment - Heavy involvement with recruitment of both front line staff and also future graduate intakes across all sectors of the Bank. Designed marketing materials, ran University fairs, conducted interviews & chaired feedback sessions.Generalist - Retail Acting in an advisory capacity and business partner role, focused on employee relations and generalist HR issues in a multi-site capacity. First point of call for 35 branch managers and total staff pool of 300, advising on issues ranging from absenteeism, disciplinaries and grievances, sub-standard performance and methods of coaching. Responsible for educating managers in bringing the best behaviours out of team members through implementing new processes such as consequence management and learning how to monitor and evaluate their surroundings to be able to respond effectively and with great success. Gained experience in guiding through periods of restructure and challenging market environments, ensuring behavioural consistencies were maintained throughout the process from end-to-end.Experience in all stages of the learning cycle, from training needs analysis plus design, implementation and evaluation of training materials for management audiences and respective front line teams. Training sessions conducted via team training days, individual coaching sessions, shadowing exercises and branch visits, using E-toolkits where necessary, with a view to up-skilling employees and offering excellent career opportunities.

Education record

Post-Graduate Certificate, Leadership

Ba (Hons) Dual Degree With Epsci Paris, International Business With Modern Languages