- Engage directly with senior leadership to create and execute strategic, target state roadmaps to drive revenue growth, customer experience improvements, and optimize internal business processes- Manage the end-to-end Salesforce, SAP, and web development process from requirements gathering and solutions design through to development and deployment using agile and waterfall methodology to meet strategic needs of business units- Successfully led order-to-cash process for two SAP implementations at recently acquisitions; introduced new business capabilities for customer-facing activities including a rental program, cash register functionality, and interfaces with laboratory systems- Manage a team of functional and technical experts supporting SAP, Salesforce, Five9, custom web-based applications, and other integrated systems to successfully execute on project and roadmap activities and support production systems; experience with leading remote and off-shore team resources

- Managed a team of financial & business analysts responsible for financial forecasting and market share, sales, pricing, and profitability analytics to enable data-driven decisions across the business unit- Mentored analysts within the business via hands-on training, knowledge sharing, and collaboration in Tableau, Excel, BI, WebI and other analytics tools and provided instruction to end-users and outside sales representatives in how to read and interpret data- Led the monthly sales & operations planning process; forecasted water heater industry and coordinated with sales and production teams to align market share, plant production, inventory, and sales assumptions; analyzed industry to provide support slides investor presentations and questions- Directed the annual SG&A budget process, encompassing 100 departments with a $90M annual spend, and provided monthly analysis and reporting of actuals versus forecast and plan- Developed and coordinated the completion of various leadership presentations (Board of Directors, Senior Leadership, etc.)- Coordinated cross-functional project to grow residential product profitability by several margin points, an increase which is sustained today

- Researched and analyzed a broad range of companies, markets, and technologies to evaluate growth prospects for future development opportunities- Implemented and managed company learning management and ePerformance system in China; coordinated with Chinese and US divisions and outside vendor partners to optimize system use and facilitate company-wide training initiatives