Bounceback Coach
Current• Supporting a case load of 50+ participants ages 15+ through individual telephone-coaching sessions to reduce symptoms of anxiety, low mood, depression, and/or stress• Incorporates motivational interviewing, empathetic reflection, and trauma-informed care within the cognitive-behavioural model to strengthen therapeutic alliance in both English and French• Conducting intake assessments and risk assessments with detail and adherence to case management procedures while fostering relapse prevention and safety planning strategies• Collaborates and liaises with participant(s), clinical psychologists and primary care providers to ensure a client-centred approach to care is adhered to