Facilitates conversations between technical teams, stakeholders, quality assurance / testing teams, finance, vendor management, customers, and subject matter experts (SMEs). Ensures adequate requirements are gathered to establish the project charter and related project deliverables based on the project methodology. Works closely with Technical teams, Business Analysts, Business Partner and Business Subject Matter Expert(s) in the resource capacity planning, definition, testing, training, implementation, support of functional requirements and project delivery.

Deep dived into project requirements gaining understanding of needs for projects that may at times be ambiguous. Identified and removed impediments that block the team's ability to meet project objectives. Created and maintained the annual marketing team calendar, campaigns and launches across all teams. Created and modified content on the public website, including building new pages. Implemented a new project management system with the marketing team to maximize efficiency and streamline projects. Collaborated with product marketing, events, creative team, and other key stakeholders to ensure all promotions via social media are coordinated and consistent with the Corporate Editorial content calendar initiatives.

Coordinated international and domestic travel, including booking flights, hotels, and car service. Created detailed itineraries and processed heavy expense reports. Served as the main point of contact for the Enterprise Sales team: resolved tech issues, managed new hire set up, ran reports in Salesforce, and approved purchase requisitions and purchase orders. Managed the company SharePoint for Equator (an Altisource business unit), posted monthly updates for the company on the main site and assisted other departments with SharePoint under the CRO umbrella, including Marketing.

Provided operational support to the Relations Enterprise Sales team by submitting and approving expense reports, scheduling meetings and events, conducting research, and managing all ad hoc projects. Organized events, including team-building activities, happy hours, and holiday parties; sourced venues, booked catering and entertainment, and communicated with vendors. Collected monthly client update reports from Account Managers and combined them into slide deck presentations. Acted as project manager for the Orange County office build-out; worked with vendors regarding carpeting, furniture and cubicle selection, design and organization.

Oversaw operational systems, processes, and infrastructure while looking for opportunities of improvement or revision. Prepared various weekly and monthly reports for partners and lenders. Managed the auto loan funding and title departments.

Supervised the Asset Remarketing staff; including daily review, training and mentoring. Developed policy and procedure guidelines for processes within the department. Analyzed inventory, sales expenses, department, and auction performance to identify trends.