Customer Success Manager
Current
Nov 2024 - Present
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Danielle Izzi Email & Phone Number
Client Management | Team Leadership | Process Improvement | Project Management | Software and Technical Proficiency | Performance Metrics | Training and Development | Revenue Cycle Management
at
HealthEdge
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Client Management | Team Leadership | Process Improvement | Project Management | Software and Technical Proficiency | Performance Metrics | Training and Development | Revenue Cycle Management
Location
Marion, Connecticut, United States
Company size
Who is Danielle Izzi? Overview
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Quick answer
Danielle Izzi is listed as Client Management | Team Leadership | Process Improvement | Project Management | Software and Technical Proficiency | Performance Metrics | Training and Development | Revenue Cycle Management at HealthEdge, a company with 177 employees, based in Marion, Connecticut, United States. AeroLeads shows a matched LinkedIn profile for Danielle Izzi.
Danielle Izzi previously worked as Customer Success Manager at Healthedge and Client Care Manager at Optum. Danielle Izzi holds Associate'S Degree, Business Administration And Management, General from Rowan College Of South Jersey.
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HealthEdge
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Profile bio
About Danielle Izzi
An experienced and dedicated client loyalty leader within the Healthcare software industry. Demonstrated ability to drive customer engagement, exceptional client satisfaction, and revenue growth. Champion for building and maintaining trusted and valued relationships with clients. Consultive approach to understanding their long term and short term goals, challenges, and working with cross-functional teams to find solutions. Impactful record in effectively collaborating with stakeholders at all levels of organizations to coordinate initiatives, meet deadlines, assess risks, overcome challenges, identify opportunities, drive resolution, and delight the customer. Worked with a variety of complex proprietary software applications for payers and providers that focused on payment integrity, revenue cycle management, and Medicare, Medicaid, commercial lines of business and regulatory compliance.
Current workplace
Danielle Izzi's current company
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Healthedge
6 roles
Danielle Izzi work experience
A career timeline built from the work history available for this profile.
Client Care Manager
Managed a portfolio of strategic accounts and achieved continual National Promotor Score (NPS) and Customer Satisfaction (CSAT) improvement. Ensured smooth implementation and transitions across teams as well as on-going maintenance. Analysis, impact, and review of various product updates (regulatory, claims processing, technical, environment, vendor and.
Apr 2020 - Sep 2023
Customer Service Support Manager
Management of front-line product support specialists providing coaching, training, and support to ensure high-quality interactions and satisfaction. Continual success on improving the client experience, motivation, and development of team members. Set, met, and exceeded all Key Performance Indicators (KPI's). Effectively managed multiple products including.
Jun 2006 - Apr 2020
Customer Support Supervisor
Front line support and supervision of the product support team. Served as a subject matter expert (SME) to clients and the product support team. Assisted with onboarding, training, and customer improvement initiatives. Identified process improvements to elevate the client experience and streamline internal operations. Managed migrations and installations.
Jun 2005 - Jun 2006
Technical Support Specialist I And Ii
Hss
Provided front line technical support to payers and providers utilizing the PPS product suite which included Easygroup, WinStrat, WebStrat, and Rate Manager. Assisted customers with inquiries, questions, and issue resolution. Exceeded all Key Performance Indicators (KPI). Detailed and accurate entry and maintenance of client interactions and account.
Mar 2004 - Jun 2005
Technical Support Representative, Emc Specialist
Support of various Ambulatory Surgery Center and Provider Healthcare software products used for Claims Processing. Was promoted to EMC specialist to install, train, and support physicians and surgery centers on the Electronic Medical billing module.
Jan 2000 - Sep 2003
Team & coworkers
Colleagues at HealthEdge
Other employees you can reach at healthedge.com. View company contacts for 177 employees →
SA
Sharma Addepalli
Colleague at Healthedge
United States, United States
View →
CD
Countess Dudley
Colleague at Healthedge
Dallas-Fort Worth Metroplex, United States
View →
AM
Alex Mazzone
Colleague at Healthedge
United States, United States
View →
KB
Kirti B S
Colleague at Healthedge
Karnataka, India, India
View →
KK
Krishna Kishore
Colleague at Healthedge
Bengaluru, Karnataka, India, India
View →
RG
Raju Goud
Colleague at Healthedge
Hyderabad, Telangana, India, India
View →
HS
Harjinder Singh (Psm I,Csm)
Colleague at Healthedge
Hyderabad, Telangana, India, India
View →
TS
Thoufeeq Shariff
Colleague at Healthedge
Bengaluru, Karnataka, India, India
View →
PL
Pyata Lalith Reddy
Colleague at Healthedge
Medak, Telangana, India, India
View →
PT
Prathyusha Tondapu
Colleague at Healthedge
Hyderabad, Telangana, India, India
View →
Sharma Addepalli
Colleague at Healthedge
United States, United States
View →
CD
Countess Dudley
Colleague at Healthedge
Dallas-Fort Worth Metroplex, United States
View →
AM
Alex Mazzone
Colleague at Healthedge
United States, United States
View →
KB
Kirti B S
Colleague at Healthedge
Karnataka, India, India
View →
KK
Krishna Kishore
Colleague at Healthedge
Bengaluru, Karnataka, India, India
View →
RG
Raju Goud
Colleague at Healthedge
Hyderabad, Telangana, India, India
View →
HS
Harjinder Singh (Psm I,Csm)
Colleague at Healthedge
Hyderabad, Telangana, India, India
View →
TS
Thoufeeq Shariff
Colleague at Healthedge
Bengaluru, Karnataka, India, India
View →
PL
Pyata Lalith Reddy
Colleague at Healthedge
Medak, Telangana, India, India
View →
PT
Prathyusha Tondapu
Colleague at Healthedge
Hyderabad, Telangana, India, India
View →
2 education records
Danielle Izzi education
Associate'S Degree, Business Administration And Management, General
Business Administration, Continued Education
FAQ
Frequently asked questions about Danielle Izzi
Quick answers generated from the profile data available on this page.
What company does Danielle Izzi work for?
Danielle Izzi works for HealthEdge.
What is Danielle Izzi's role at HealthEdge?
Danielle Izzi is listed as Client Management | Team Leadership | Process Improvement | Project Management | Software and Technical Proficiency | Performance Metrics | Training and Development | Revenue Cycle Management at HealthEdge.
Where is Danielle Izzi based?
Danielle Izzi is based in Marion, Connecticut, United States while working with HealthEdge.
What companies has Danielle Izzi worked for?
Danielle Izzi has worked for Healthedge, Optum, Hss, and Source Medical.
Who are Danielle Izzi's colleagues at HealthEdge?
Danielle Izzi's colleagues at HealthEdge include Sharma Addepalli, Countess Dudley, Alex Mazzone, Kirti B S, and Krishna Kishore.
How can I contact Danielle Izzi?
You can use AeroLeads to view verified contact signals for Danielle Izzi at HealthEdge, including work email, phone, and LinkedIn data when available.
What schools did Danielle Izzi attend?
Danielle Izzi holds Associate'S Degree, Business Administration And Management, General from Rowan College Of South Jersey.
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