Danielle James Email & Phone Number

Birmingham Business Park

• Creating bookings for Online booking requests, fleet customers and e-mail requests;• Creating bookings for Services, Diagnostics, MOT’s and Labour works;• Amend, rearrange and cancel bookings at customers’ request;• Update and remove customer personal details;• Up-sell our Duty of care’s and recommended products (SPB, SPS & SPG);• Call customers when Services and MOT’s are due;• Liaise with the Service departments & Service Managers.

Birmingham Business Park

Received inbound calls and made outbound calls to arrange, collections and deliveries for lease vehicles which were due he MOT. Also, updated, added and removed customers from our CRM.