Danielle Janda Email & Phone Number

Rogers, Mn, Us

Bentonville, Arkansas, Us

Manage the Front End which includes the following areas/groups: cashiers, cart pushers, service desk, money center, and accounting. Responsible for maintaining the cash office as well as assisting in hiring, HR administrative tasks regarding the front end, and building and developing a team of supervisors that lead and run daily business operations on the front end.

Bentonville, Arkansas, Us

Lead the online pick up and delivery operations at the Fridley Walmart location. Drive metrics relating to sales and customer satisfaction at store level order fulfillment and delivery. Collaborate across departments with other managers to plan and execute store processes necessary to achieve and maintain online and delivery related metrics.

Bentonville, Arkansas, Us

Seattle, Washington, Us

• Manage the merchandising and inventory of the Accessories Department at Nordstrom Rack store location.• Monitor received merchandise, filling in merchandise on the sales floor, and sustaining the demands of sales volume per day.• Handle employee relation issues, problem solving, resolution, documentation, tracking and identifying cause and trends.• Direct employee activities, schedule meetings, delegating tasks and projects to accomplish department goals.• Communicate and enforce company policies and procedures.• Key Achievements: Received recognition for assistant manager “spotlight,” 2018 3rd quarter for outstanding performance and metrics. Organized and guided a structured training plan for the sales floor team and created standardized content shared across all new hires starting in Fall of 2019, and for future use.

Seattle, Washington, Us

• Executed quality customer service through all transactions by listening to their needs, using Spanish as a second language for those who could not understand English, and treating customers with respect and compassion.• Offered support and assistance with customer’s questions and answered them with fervor and consideration.• Formulated a balance of recommendations and/or suggestions to accommodate the customer’s preferences when providing information regarding various products and services.• Key Achievement: Consistently achieved individual sales goals, balancing the competitive drive of sales and the teams-oriented tasks needed to maintain the department.

• Introduced the application process to student applying the J-1 visa.• Collaborated between the foreign agency (UNE Peru) and the Non-profit American Sponsors, who obtained the J-1 visas for the students.• Partnered with American employers and sponsors to monitor and guide the process of student placement with seasonal work in the U.S.• Key Achievement: Nurtured relationships with students and foreign nationals to enable a seamless transition for students to enter the United States after submitting all required documentation.

• Registered and processed guests to their assigned rooms at check-in and check-out.• Professionally and efficiently accommodated guest requests.• Communicated with hotel staff regarding referrals on the status of guest room and guest services for guest requests.• Key Achievement: Maintained guest satisfaction by resolving problems or guest complaints, and/or discussing with the manager a better solution in order to service the customer.

• Taught English to 3rd-6th graders at Okter Elementary School.• Organized and created lesson plans using a complete and comprehensive curriculum.• Maintained a controlled classroom environment using effective classroom management skills.• Prepared worksheets and PowerPoints for supplemental resources and key supportive practice for students.• Tutored students on an individual basis.• Observed and evaluated students’ performance.• Established and communicated clear objectives for all learning activities

Manitowoc, Us

• Reported to Quality Manager.• Completed assigned administrative documents and data entry responsibilities with accuracy.• Reviewed succinctly the manufacturing traceability of documents before submission to customers.• Uploaded documents to secure customer servers.• Collaborated with various departments to obtain needed information to complete documentation.

Master'S Degree, Industrial And Organizational Psychology

Education record

Bachelor'S Degree, Spanish And Psychology