Front Of House
Serve as the initial point of contact for all guests entering the studio, providing a warm and professional welcome.Manage and coordinate all front-of-house activities, ensuring the gallery area is maintained to a high standard.Handle telephone inquiries, sign in visitors, and ensure guests are comfortable, including offering beverages prepared with our top-of-the-range barista coffee machine.Control the music and ambiance in the gallery to create an optimal environment for guests.Deliver exemplary customer service by keeping guests informed about any delays or issues in the studio.Perform administrative duties such as responding to emails promptly, passing on relevant messages, and managing incoming and outgoing mail.Arrange couriers and oversee the delivery and handling of high-end clothing and jewellery, maintaining a high standard of care and efficiency.Operate in a fast-paced environment, managing high-calibre clientele, including many well-known personalities attending photoshoots.Consistently praised for outstanding tea-making skills.