Danielle Klimek Email & Phone Number

• Handle over 100+ daily inquiries through phone, email and online communication including retrieving customer data, presenting relevant product information, and facilitating orders and conflict resolution. • Provide basic support for commercial wholesale and retail clients with a range of products and services • Communicate with customers to investigate their individual needs, customizing their orders accordingly. • Responsible for sample inventory and quality control to subsequently support and mitigate customer inquiries. • Oversee data management processes as it relates to CRM for future marketing and sales support.

• Prepared and implemented age-appropriate lessons to support emotional, physical, and educational development of children, ages 6 months to 5 years.• Motivate and engage children to actively listen and participate in individualized lessons and group activities. • Leveraged science-backed methods to manage class behavior. • Engaged parents by actively providing ongoing communication and updates and first-class customer service to address development and educational milestones as well as behavioral challenges. • Managed general duties for children including opening and closing duties to adhere to county and state guidelines.

• Managed client and vendor communication and inquiries spanning healthcare, education and event venues. • Assisted in administrative and clerical duties to support office operations including scheduling and making copies• Supported executive staff by drafting proactive, outgoing partner and vendor outreach

Bachelor Of Arts (B.A.), Design And Visual Communications, General

Associate Of Arts (A.A.), Illustration