Danielle Klimek Email & Phone Number

• Handle over 100+ daily inquiries through phone, email and online communication including retrieving customer data, presenting relevant product information, and facilitating orders and conflict resolution.
• Provide basic support for commercial wholesale and retail clients with a range of products and services
• Communicate with customers to investigate their individual needs, customizing their orders accordingly.
• Responsible for sample inventory and quality control to subsequently support and mitigate customer inquiries.
• Oversee data management processes as it relates to CRM for future marketing and sales support.

• Prepared and implemented age-appropriate lessons to support emotional, physical, and educational development of children, ages 6 months to 5 years.
• Motivate and engage children to actively listen and participate in individualized lessons and group activities.
• Leveraged science-backed methods to manage class behavior.
• Engaged parents by actively providing ongoing communication and updates and first-class customer service to address development and educational milestones as well as behavioral challenges.
• Managed general duties for children including opening and closing duties to adhere to county and state guidelines.

• Managed client and vendor communication and inquiries spanning healthcare, education and event venues.
• Assisted in administrative and clerical duties to support office operations including scheduling and making copies
• Supported executive staff by drafting proactive, outgoing partner and vendor outreach

Bachelor Of Arts (B.A.), Design And Visual Communications, General

Associate Of Arts (A.A.), Illustration