Danielle Knotts Email & Phone Number

San Rafael

San Francisco Bay Area

Safely transported clients who placed orders through the ride share app to and from their desired destinations. Assured that the vehicle is maintained in excellent condition and is cleaned regularly. Demonstrated ability to deal peacefully with unforeseen circumstances or delays and used advanced driving techniques to better improve time management and safety. Properly followed navigational directions from GPS and from the preferences of customers. Communicated with passengers, offering a safe and welcoming ride to their destination. Helped to load and unload the vehicle. Assisted clients with disabilities. Provided superior customer service with a sense of urgency, safety and kindness. Maintained a professional demeanor. Worked toward a stronger kinder community with positive social interactions. Created Excel spreadsheet and maintained files to track mileage, maintenance, and miscellaneous expenses.

Santa Rosa, California

Completed training in Intro to Restorative Justice, Listening Circle Facilitation, School Conference Training and LGBTQI Best Practices. Participated in restorative justice conferences for youth and adults. Obtained and summarized police reports from Sonoma County Juvenile Hall for confidential case notes needed for restorative conferencing. Entered survey data into software programs for research purposes. Sought out prospective opportunities for foundation grants. Provided literature review findings on benefits for using restorative justice in young adult diversion programs. Constructed community resource guide for youth and young adults.

Rohnert Park, Ca

Greet members, sell memberships, enter membership data into a software system, file and maintain records, collect fees and make collection-related calls, order concession products and office supplies, and schedule events. Shift supervisor to facility attendants and coordinators. Worked independently and communicated effectively with supervisors that are not immediately available. Multi-tasked under very busy conditions.

Santa Rosa

Open, operate and close store. Cashier and successfully interact with customers to increase satisfaction and resolve any difficulties in a tactful manner. Maintain the sales floor in a visually appealing way. Complete bookkeeping, store orders and records daily. Understand and perform all procedures necessary to meet or exceed the daily sales and production quotas. Ensure that staff complies with company policies and procedures. Delegate tasks to keep the store operating smoothly. Train new employees and volunteers to be successful and productive for the company.

Santa Rosa

Present engaging and interactive safety topics at monthly safety meetings. Maintain safety binders and safety board. Complete incident reports. Complete monthly facilities checklist and emergency drills. Ability to meet deadlines. Train and educate staff in safe and efficient work methods. Quickly correct and report any safety concerns.

Santa Rosa, Ca

Cared for plants daily. Maintained grounds in a clean, safe, and orderly condition. Maintained frequent communication with supervisors and other staff about status of facility. Demonstrated the ability to work alone and without direct supervision for extended periods. Updated data files. Set-up for plant sales and assisted in sales and checkout.

Rohnert Park, Ca

Cashiered and served customers in a timely matter. Performed opening and closing duties independently. Answered all deferred customer service calls professionally and to the customer’s satisfaction. Kept floor inventory well stocked and visually pleasing.

Oakley, Ca

Cashiered. Quickly and efficiently assisted customers. Kept displays visually appealing. Stocked shelves. Worked with a diverse population of clientele from various socioeconomic backgrounds. Filled-in in other departments, as needed.

Bachelor’S Degree, Criminology And Criminal Justice; Sociology Minor, 3.938

cum laude

Associate’S Degree, Administration Of Justice, 3.95 Gpa

Associate'S Degree With Honors, Environmental Horticulture: Nursery Management, 3.88