• Manage Raiser’s Edge and establish protocol for all gift recording and reporting • Implement gift proposal data to mobile platform (Raiser’s Edge and EverTrue) for gift officers • Run and manipulate queries and reports including annual VSE and NAIS Reporting • Design and present giving reports and prospect data • Compile and prepare material for special events including reunion, fall family auctions and golf tournament • Coordinate data management and segmentation including tracking and analysis of direct marketing results • Create and design fundraise page(s) used to track and promote gifts, campaign and events

• Work closely and collaboratively with the Director of Member Services and Member Services Consultants to ensure the department is supported administratively, and the field staff has the internal support while serving members• Coordinate department processes including assisting with the development, compilation, and delivery of member renewal and formal RFP proposals• Track various renewal, expiration and marketing opportunities with the membership to ensure that marketing efforts are timely and match market availability • Assist throughout the membership and other departments as needed for special projects or initiatives that require administrative support and/or report generation • Generate requested loss reports, contribution summaries, agreements for both members and Primex3 staff and perform basic data analysis

• Maintain databases including registration for conferences, course completion, State Entrance Exam• Preparation of mailings, course materials and manuals, meeting and conference materials• Maintain filing system including transcripts, EMS provider and Instructor licensing• Assist in development of databases and reports for tracking expenses and payroll, office supplies, processing mileage, reviewing inventory system, order office supplies, drafting documents and correspondence

• Maintain database of customer updates• Conduct Customer Satisfaction Surveys• Attend New England Fire Chiefs Conference