Meetings / Conferencing and Events bookings, planning and implementation stages for Corporate, Global and indipendant clientsBuilding Client relationships and Management of accountsAssist Sales and Marketing Team on signing new accounts/clientsGroup Reservations and coordinationSales and Catering / Fidelio and Micros ManagementReason for Leaving: I only signed a temporary contract and decided not to stay on permanently for indifferent reasons..

Ops Manager to oversee all of the following:Planning and Coordination of Weddings and EventsMarketing and Advertising / Website developmentImporting of products from USA / UKCustomer relations and ManagementNetworking with service providers, building relationships / Generating accountsDaily Sales analysis / Banking / Invoicing Management of International and local Clients accountsGeneral operations, Maintenance and day to day running of the businessManagement / Set up and running of Expos ( Bridal fairs and Charity events)Sub Contracting and Sourcing of Service ProvidersManagement of Service Providers and their staffSetting up of appointmentsBudget planning /Payment schedulesManagement of Guest listsOn the day Schedules and days proceedings Project management / Coordination on the day

Cob Creek Wine Estate (Jeffrey’s Bay) Operations Manager reporting to Managing DirectorsConceptualizing restaurant décor/designOverseeing site meetings, building contractorsHuman Resources (including disciplinary actions / procedures with labacor)Front Office and Restaurant ManagementSales on Housing Development schemeWine and Gift Shop (purchasing /control and sales)General Maintenance and Administration/ InvoicingReservations/ BookingsMarketing and AdvertisingHRK programming and TrainingBudget planning and Financial forecastingStock control (food & beverage, Wine and Curio Shop) Menu concept and design (food & beverage)Staff training/rostersFunctions / monthly farmer market and fairGuest service / experience training

The Sands Guest House ( St Francis Bay) 5 Star : February 2009 – March 2009 General ManagerResponsible for all aspects concerning the Sands Guest House:MaintenanceHuman Resources (including disciplinary actions / procedures)Front Office / Social Media / Housekeeping / Grounds Management / ReservationsMarketing / Expenses / Budget planning / Financial forecastingStock control (food & beverage) / Menu design (food & beverage)Staff training / Functions/ Event Management / Rosters / Guest service / experience trainingInvoicing / General Administration / In-house guests Reason for leaving: General Manager returned from LeavePumba Private Game Reserve (5 star) General Manager Water LodgeApril 2009 –August 2009 / 12 Luxury Room /Ala-cart/ Restaurant/ Conference centre / WeddingsSame info/ breakdown as above for Pumba Water LodgeReason for leaving: Approached by Mr. G. Fergusson to join Cob CreekI was approached by one of the Managing directors of Cob Creek Wine Estate who offered me a great opportunity in being a part of the first wine estate ever to take place in the Eastern Cape and head up the Restaurants, Guest house and Conferencing centre that were to take place.

Pumba Private Game Reserve 5 Star (100km from Pe) 65 – 75 staff members : Water LodgeDisciplinary actions / proceduresH.R. / Budgets/ Financial forecasting / Front Office Management / Housekeeping /Grounds management / Curio Shop / Reservations Management / MarketingSocial Media / Expenses / Stock control (food, beverage, housekeeping, operational goods)Menu design (food & beverage) / Staff training / Functions and event ManagementRosters / Guest service / experience trainingInvoicing/ General Administration / In-house guests ManagementReason for leaving: Current General Manager returned from leave and i was Transferred back to the Beach Hotel

Full Inhouse Training of all DepartmentsFood and Beverage Stock controller (The Crest Restaurant, The Veranda and Ginger Restaurant )Front Office Manager/ReservationsActing Rooms Division ManagerDuty Manager (all areas) Acting Deputy General Manager – While Deputy was in LeaveHuman Resources (including disciplinary actions /procedures)Front Office and Restaurant ManagementInvoicing and general administrationGeneral Maintenance / Reservations/ BookingsMenu planning/ design / Budget planning / Financial forecasting / Stock control / GP’s (food & beverage) / Menu design (food & beverage)Staff training /employment/ rostersFunctions/banquets/ Event Management and Planning / Guest relationsReason for leaving: I was Transferred to Pumba to relieve the current General Manage

Ginger Restaurant (Summerstrand): Staff Hiring and Training/ disciplinary actions and proceduresCustomer relationsFood and beverage menu building and costing Banking Daily sales analysis Reservations Marketing Rosters Maximizing gross profits Monitoring expenses Overseeing kitchen and all stock takes, (food, bars, operational stocks, and guest supplies / cleaning materials) General administration and invoicingFront of house/ back of house management Reason for Leaving: We achieved the goals that were set out for us, by opening Ginger and creating a successful restaurant. I then groomed the team who where to take over. I was then transferred to the Beach Hotel.

(Flagship restaurant for SA) Restaurant and Cocktail bar Manager / Full time employment during Hotel School studiesBanking / Daily sales analysis /costing and sales mixesStaff hiring, training and disciplinary actions / Rosters / Micros and Haccp TrainingOverseeing front of house and back of house stock takes/purchases/sales)General administration and invoicing / Marketing Management of The take away section and operational proceduresManagement of Cocktail bar and operational proceduresManagement of Restaurant front and back of houseReason for leaving: I resigned to concentrate on my final year Exams of Hotel school and to complete my practical which was based in Limpopo.(I was a full time student while i was Managing Nando’s Camps Bay, i started as a waitress and worked my way up to Manager with in the first 6 month and continued to manage for a couple of years thereafter)