Danielle Gilmore Email & Phone Number

Provide leadership for Star Reporting and Client Oversight teams, including all aspects such as hiring, performance reviews, and team building. • Responsible for 6 full-service clients, including management of client portfolios, meeting materials, strategic priorities and relationship building. • Responsible for overview of Star reporting, including projections and goal setting to support targeting and decision making.

Serves as the Quality Program, Star Operations subject matter expert for multiple client’s initiative portfolios. Manages and monitors multiple projects simultaneously by establishing project plans and objectives that aid in Star Ratings growth. Tracks and responds to all client requests in timely manner; prepares, reviews, and compiles monthly reporting packages; initiates and leads problem solving efforts while working closely with internal and external stakeholders. Possesses and maintains comprehensive knowledge of industry, products and services, and Star Ratings program. Represents the client to internal teams to help support initiative strategy and development.

Southfield, Michigan, United States

Provided project, analytical, process, and database support across Quality teams. Helped document, standardize, and improve team processes/workflows. Provided backup support to other teammates and departments.

Responsible for overall coordination, implementation, execution, control, and completion of medical practice documentation improvement activities at assigned practices with 4,500 Medicare Advantage members. Analyzed data to help assess a practice’s progress and where improvements need to be made. Anticipated potential problems and offered solutions while maintaining a positive relationship with offices.

Master Of Science - Ms, Information Systems, Project Management

Bachelor Of Arts - Ba, Psychology