* Responsible for delivery of strategic technology investments, developer workflows, and advanced research to studio game teams.* Manage a central engineering development team consisting of mainly senior engineers.* Career manager for 6 direct reports including mentoring/coaching, conducting performance reviews, career development, and hiring.* Incorporating scrum ideologies on a new central team to manage risks, dependencies, scope, budget, and resourcing.* Presenting to studio level leadership on the direction, priority, and strategy for the team.

• Manage a development team including animators, software engineers, tech designers, designers, and artists.• Partner with project managers from partner teams to ensure alignment, delivery expectations, and dependencies are met.• Drive numerous conversations around scoping, budget, resourcing, and risks on both my team and partner teams.• Organize the direction, priority, and strategy for the project.• Set up and maintain project tracking dashboards to ensure the project is always moving.• Run stand-ups, sprint planning, sprint demos, sprint retrospectives, and post mortems.• Establish trust with team to allow independent decision making.• Manage ambiguity to solve large/complex issues and anticipate bottlenecks.• Advocate for both my direct reports and people I project manage to have a good work/life balance as well as a good balance between required work and what they want to work on.• Ensure all directs have goals, development plans, and conduct regular one-on-ones.

Hyper Vital | Development Director | Dec 2017 - Present• Built the Jira backend including establishing work flows, creating issue types and screens, and granting different role/user permissions.• Adjusted agile methodologies including scrum and spiral to better fit the expectations and work style of the project.• Worked with the project lead to define the strategy to execute against milestones.• Scheduled, monitored, and analyzed both work hours and task completion to help alleviate blocks/dependencies, increase work flow efficiency, and cater to individuals.• Developed art approval pipelines for 3D assets, particle systems, materials/shaders, and animations that stopped a 100% approval rate by creating clear guidelines and expectations.• Improved a level design pipeline that lessen dependencies while also allowing level designers an efficient way to incorporate gameplay, story, and aesthetics into levels.• Established a bug pipeline including reporting requirements, bug categorization, bug priority, and bug workflow.• Managed the bug pipeline via Hansoft to ensure bugs were routed correctly and tracked to completion as well as to collect data such as totals per type, new vs closed, percentage of type, time to close, and if certain people create certain bugs.• Used Excel/Jira to analyze data to track project quality, delivery, and predictability.• Created an individualized performance improvement plan based on data analysis which improved this team members task completion and communication.Universal Project | Project Lead/Communicator | Jan 2018 - Apr 2018• Established, maintained, and monitored project timelines to ensure deliverables were met.• Facilitated and supported cross-functional disciplines to achieve planned objectives.• Communicated weekly progress updates to our Universal subject matter expert contacts.• Revitalized a demotivated team when I replaced the project lead at the request of Universal.

• Established a pipeline to ensure all business for binding/brokerage authority renewals werecompleted on time.• Trained new employees on best practices for issuing and invoicing binding authorityendorsements, cancellations, reinstatements, and followed up on loss control reports.• Developed client relationships through face-to-face visits, phone calls, and marketing.• Underwrote new and renewal business for insurance company partners based on underwriting authority and contract guidelines.• Accepted and/or declined risks based on risk analysis using applications, inspections, and loss runs.

• Bound policies on Binding Authority policies/requested binding on non-binding authority policies, forwarded binder to clients, and sent routing sheet to issuance.• Issued, reviewed, and invoiced Binding Authority and Brokerage policy endorsements, cancellations, and reinstatements.• Followed up for missing file documentation (loss runs, applications, etc.).• Verified complete and proper coding.• Ensured compliance with Quality Control guidelines.

• Established a QA regression testing pipeline for bug reporting including how to document and report bugs and track bugs to completion. • Headed QA tests on staging and production while working with our lead developer on fixes.• Helped develop new website architecture and design for ChamerofCommerce.com.

• Created the company support documentation and process.• Hired, trained, and managed the Support Customer Representative.• Resolved Better Business Bureau complaints, out of the ordinary customer questions, and processed customer payments and refunds.

• Oversaw production, delivery, editing, and publishing content across multiple websites.• Hired and managed a team of 10+ content copywriters including copywriters oversees.• Facilitated 50+ Business Alliance Network relationships including ensuring content met publisher expectations and tracking client content distribution.• Established company content style guidelines including SEO requirements, the image(s) policy, and contributor requirements. • Prepared content for monthly e-newsletter.

• Logged in contest entries, subscription information, and manuscripts.• Read manuscripts and categorized for approval or rejection.• Notified writers when manuscripts were approved or rejected.• Attended editorial meetings for manuscripts nominated for publication.• Proofread and edited selected manuscripts for publication.