Danielle Mcgrath Email & Phone Number

Colorado Springs, CO, US

Colorado Springs, CO, US

Hexure is a FinTech company that provides technology solutions to the life insurance and finance industry.As the Director of Client Delivery I put my 10+ years of Project Management experience to work as I lead a team of Project Managers and Solutions Consultants that implement our SaaS product with the largest financial institutions in the life insurance.

Colorado Springs, CO, US

• We are proud to offer free Production Support to all clients using our SaaS platforms! I had the pleasure of building that team from the ground up and am a player/coach manager to our production support analysts and.
• Maintaining a 4.5/5 customer satisfaction rating
• 99% success rate meeting our first response SLA
• Creating process and consistency for our clients using Jira and written walkthrough guides to resolve common issuesAs a senior leader, I'm responsible for improving business operations through strategic initiatives. I.

Colorado Springs, CO, US

After becoming one of Hexure's top performing Project Managers, I was promoted to Senior Project Manager. As a Senior Project Manager, I managed Hexure's most high profile clients and the most complex projects. Projects ranged from initial implementations with large life insurance companies to product builds with legacy clients.

Colorado Springs, CO, US

Hexure offers SaaS and custom software solutions to life insurance carriers and distributors to streamline and digitize the life insurance illustration and application process.After just one year with Hexure, I became the company's very first project manager to manage projects across both our SaaS and custom code solutions.I had the pleasure of being the.

Colorado Springs, CO, US

Manage life-cycle of multiple website and web-based application projects to include: facilitation of preliminary project discovery meetings; gathering and documenting all project requirements; creation of project scope, charter document and project plans; gathering project risks and integration requirements from project stakeholders; creation of product.

Colorado Springs, CO, US

Served as the liaison between the IT Department and various product administrators. Responsibilities include: quality assurance testing of product; product administrator training; collaboration with IT development team; web content management; and follow-up consultation with clients and product sponsors and administrators.

Colorado Springs, CO, US

As the "face" of the IT Department, I coordinated all IT service requests to include desktop/laptop support issues and the hardware and software purchase process. I also created and executed the communication strategy for scheduled IT maintenance and outages. In order to facilitate all computer hardware and software purchasing for the organization at.

Colorado Springs, CO, US

As the first point of contact for all donors as well as our 3,000 staff members worldwide, I assisted with a wide variety of accounting questions and concerns surrounding donations, expense reports and payment requests.

US

During my post-college job search, I volunteered at Interfaith Emergency Services. Interfaith is a non-profit agency that helps the poor and homeless in the Ocala, Florida community. As an Intake Counselor, I met with clients and review their case in order to provide them with as much assistance as possible.

Nashville, Tennessee, US

During the two summer contracts I completed with Student Life, I facilitated 26 events ranging in size from 300 to 3,000 attendees. Along with traveling to an new event site weekly, I wrote news stories, took photos, conducted live audio broadcasts, updated the company’s Web site, and remained in constant contact with the company’s home office in.

79409, TX, US

In 2008, colleges and universities were just starting to use Social Media for marketing purposes. As Texas Tech's first Social Media Inter, I assisted in the design and development of the social media presence for the university. At the time there were no “how to” guides, but we were able to grow a significant online following and set the bar for.

79409, TX, US

As a Student Assistant in Texas Tech’s in-house PR firm, I answered phone calls from the media and distributed press releases. I also helped develop a comprehensive databases of Texas Tech experts to better assist media representatives.

Bachelor’S Degree, Advertising, Psychology

Associate’S Degree, General