Guest Experience Associate
Current
Aug 2023 - Present
AeroLeads people directory · profile
Danielle Lapuma Email & Phone Number
Customer Service Pro
at
Oak Steakhouse
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Pro
Location
Roswell, Georgia, United States
Company size
Who is Danielle Lapuma? Overview
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Quick answer
Danielle Lapuma is listed as Customer Service Pro at Oak Steakhouse, a with 47 employees, based in Roswell, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Danielle Lapuma.
Danielle Lapuma previously worked as Guest Experience Associate at Oak Steakhouse and Guest Experience Associate at Superica. Danielle Lapuma holds High School Diploma from Archbishop Curly Notre-Dame.
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Email format at Oak Steakhouse
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Oak Steakhouse
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Profile bio
About Danielle Lapuma
Bilingual customer service professional with 10+ years customer service experience in dynamic environments. Proven problem solver and an excellent communicator skilled in turning customer feedback into actionable insights.
Current workplace
Danielle Lapuma's current company
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Oak Steakhouse
7 roles
Danielle Lapuma work experience
A career timeline built from the work history available for this profile.
Guest Experience Associate
Current
Superica
Handle 50+ inbound calls daily, answer customer inquiries, and resolve issues.Manage restaurant seating, timing and flow.Greet guests and escort them to assigned seating area.
Jun 2021 - Present
Vip Host
Communicated with VIP guests to promote events and book reservations.Answer inbound calls, respond to emails, and resolve customer issues.Monitored guest satisfaction and advise management and staff to accommodate specific guest needs.Scheduled reservations and managed calendar.
Nov 2017 - Aug 2020
Lead Host
Answered phone calls, answered emails, booked reservations, and resolved customer service issues.Alerted management of potential or reported customer issues.Monitored dining room and guest flow to maximize table usage and minimize guest wait time.Train new hosts/hostesses on service policies.
Apr 2015 - Nov 2017
Sales Associate
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.Assisted customers by finding clothing items and checking inventory for items at other locations.Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
May 2014 - Feb 2015
Sales Associate
Clientele Assisting customers based on their personal style.Processing new merchandise for sale of new collections.Knowledge of brand and of each collection.Keeping the store organized by fixing hangers, replacing items, and cleaning.Stock room knowledge.Worked with Link POS.
May 2013 - Apr 2014
Food Service Worker
Paul Bakery Cafe
Greeted and communicated with guests for food orders and resolved issues.Assisted customers, making sure they are comfortable and have everything that they need/ordered.Made sure everything was organized and cleaned.Tables cleaned and ready for the next customers.
Sep 2011 - Apr 2013
Team & coworkers
Colleagues at Oak Steakhouse
Other employees you can reach at oaksteakhouserestaurant.com. View company contacts for 47 employees →
TR
Thai Reed
Colleague at Oak SteakhouseUnited States
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ET
Eugene Thompson
Colleague at Oak SteakhouseAlpharetta, Georgia, United States
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CT
Catherine Toole
Colleague at Oak SteakhouseNashville Metropolitan Area, United States
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BG
Bekim Gjevukaj
Colleague at Oak SteakhouseAllentown, Pennsylvania, United States
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KD
Katie Durham
Colleague at Oak SteakhouseIrving, Texas, United States
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MM
Mario Meacham
Colleague at Oak SteakhouseNashville, Tennessee, United States
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VN
Vincent Nguyen
Colleague at Oak SteakhouseNashville, Tennessee, United States
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DC
Dakota Capiz
Colleague at Oak SteakhouseRaleigh, North Carolina, United States
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AS
Alyssa Swan
Colleague at Oak SteakhouseLadson, South Carolina, United States
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GA
Gregory Anderson
Colleague at Oak SteakhouseNew Alexandria, Virginia, United States
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Thai Reed
Colleague at Oak SteakhouseUnited States
View →
ET
Eugene Thompson
Colleague at Oak SteakhouseAlpharetta, Georgia, United States
View →
CT
Catherine Toole
Colleague at Oak SteakhouseNashville Metropolitan Area, United States
View →
BG
Bekim Gjevukaj
Colleague at Oak SteakhouseAllentown, Pennsylvania, United States
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KD
Katie Durham
Colleague at Oak SteakhouseIrving, Texas, United States
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MM
Mario Meacham
Colleague at Oak SteakhouseNashville, Tennessee, United States
View →
VN
Vincent Nguyen
Colleague at Oak SteakhouseNashville, Tennessee, United States
View →
DC
Dakota Capiz
Colleague at Oak SteakhouseRaleigh, North Carolina, United States
View →
AS
Alyssa Swan
Colleague at Oak SteakhouseLadson, South Carolina, United States
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GA
Gregory Anderson
Colleague at Oak SteakhouseNew Alexandria, Virginia, United States
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1 education record
Danielle Lapuma education
-
Archbishop Curly Notre-Dame
FAQ
Frequently asked questions about Danielle Lapuma
Quick answers generated from the profile data available on this page.
What company does Danielle Lapuma work for?
Danielle Lapuma works for Oak Steakhouse.
What is Danielle Lapuma's role at Oak Steakhouse?
Danielle Lapuma is listed as Customer Service Pro at Oak Steakhouse.
Where is Danielle Lapuma based?
Danielle Lapuma is based in Roswell, Georgia, United States while working with Oak Steakhouse.
What companies has Danielle Lapuma worked for?
Danielle Lapuma has worked for Oak Steakhouse, Superica, Faena, Sbe Lifestyle Hospitality, and 7 For All Mankind.
Who are Danielle Lapuma's colleagues at Oak Steakhouse?
Danielle Lapuma's colleagues at Oak Steakhouse include Thai Reed, Eugene Thompson, Catherine Toole, Bekim Gjevukaj, and Katie Durham.
How can I contact Danielle Lapuma?
You can use AeroLeads to view verified contact signals for Danielle Lapuma at Oak Steakhouse, including work email, phone, and LinkedIn data when available.
What schools did Danielle Lapuma attend?
Danielle Lapuma holds High School Diploma from Archbishop Curly Notre-Dame.
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