Danielle Leger Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

• Integrated diversity and inclusion best practices through the development of programs companywide. * Lead, train, and develop a panel of 34 employees company-wide to ensure all content created is inclusive, equitable, and diverse. Increased content reviews by 476% in one year. * By providing thorough responses to customer feedback and collaborating with development leads to ensure optimum solutions, was able to minimize the number of issues found in the product by 15% year over year. * Leading multiple steering committees to ensure process standardization of diversity and inclusion efforts. • Develop and present 2-3 roadshows quarterly to help raise company-wide awareness around new procedures and process improvements. • Expanded the Career & Conversations professional development series to host leadership cohorts and include employees from various divisions. • Create presentations, user guides, and job aids pertaining to corporate and departmental changes. • Worked with Business Operations team and HR to launch user-friendly onboarding process for new hires and hiring managers company-wide. • Work on multiple business transition projects, simultaneously, ensuring that the company’s goals are met.

Orlando, Florida, United States

• Ensured focus on product support by implementing simplified reporting of Key Performance Indicators, month-end reports, and departmental monthly newsletters.• Responsible for the coordination and logistics for multiple departmental and corporate-wide events.• Led department-wide Academy training project to completion. Increased professional learning and increased employee engagement by 95% within 2 years.• Worked with Senior Vice President• Built relationships by collaborating with the Lead Instructional Design team to streamline all development offerings across multiple business units.• Worked with Senior Vice President and Lead Instructional Designer to produce a professional development series called Career & Conversations to benefit employees department-wide. Produced all materials, facilitated schedules, and co-led series biannually.

Fort Lauderdale, Florida, United States

Coordinated marketing and promotional campaigns for the corporation• Exceeded sales quota continuously, increased gross revenue, and devised several action plans for profit turning• Responsible for the training of five to six new employees in both sales and business operations• Built vendor relationships and ensured quality client service by using impeccable customer service and client satisfaction• Supervised several branches within the district• Valuable Contribution to the Top Customer Service Quality Index

Master'S Degree, Health Services Administration

Associate Of Science (As), Respiratory Care Therapy/Therapist