Danielle Lemoine Email & Phone Number

Woodbridge, VA, US

Assistant to director in revenue recognition & client billing.

Continuation of previous duties. Assigned one employee to train and develop with a specialization in legal firms.

Alexandria, Virginia

Collector for medical records copy invoices with speciality in Insurance & Legal Retrieval Companies. Located 50+ contacts to clean up prior year and current invoices. Collection rate of 33% outstanding AR company-wide on a yearly basis with 20% of company accounts. Created cancellation fee assessment for assigned accounts to decrease bad debt. Identified.

Northern Virginia

• Supervisor of 6; responsible for operational success of branch. Act as Branch Manager as needed, handling employee development, hiring, annual reviews and disciplinary action. Point-of-contact for 21 branches on behalf.
• Manage budgetary general ledger accounts, investigate discrepancies and create action plans for over budget accounts
• Review timesheets for payroll approval and actively manage paid time off (PTO) for staff
• Research cash differences for branch and other locations as needed
• Audit branch cash, negotiable items and card stock monthly as outlined by corporate guidelines
• Track progress of 21 branches via Excel on operational objectives

• Client-facing banker; responsible for evaluating client needs and making appropriate recommendations. Originate loan applications, refer to business partners and act as lead on resolving customer complaints. Assistant.
• Advise clients in selecting proper lending or savings products to meet financial goals
• Provide personalized interaction and explain policy and procedure in a concise fashion
• Assist clients in reconciling financial records to monthly statement
• Address customer complaints and help maintain benchmark goals for customer satisfaction survey

• Progressed through multiple promotions while with company due to consistent performance. Managed team of 11; Responsible for day-to-day operations of location. Acted as decision-maker on policy issues and client fee.
• Coach employees in 15-minute bi-weekly sessions to develop staff and set clear standards needed to achieve success
• Schedule employees to meet demands of location while remaining within budgetary guidelines
• Train multiple supervisors for other locations within region
• Analyze new accounts and check deposits for potential fraud

• Accepted to competitive New York City Teaching Fellows Program. Instructed 3 sections of 30 high school students. Carried out lesson plans centered on literary analysis and effective writing.
• Create daily lesson plans and methods for assessing students’ understanding of materials
• Implement grading procedures and tracking system for grades
• Maintain consistent contact with parents to monitor student progress

Bachelor Of Science (B.S.), Accounting

Graduated with recognition: GPA 3.87

Associate Of Science (As), Business Administration And Management, General

Graduated Summa Cum Laude in May 2015 GPA: 4.0

Bachelor Of Fine Arts (B.F.A.), Creative Writing, 3.68

Cumulative GPA: 3.76