T&E Analyst
CurrentResponsible for reviewing Travel & Entertainment auditing expense reports for compliance-related issues, managing the client relationship and audit profile for the audit services vendor, and assisting in travel-related reviews.• Responsible for the vendor relationship with the audit services vendor, including being the point of contact for any questions they have and issues we run into. This also includes: Perform quality checks, report any errors to the vendor, and discuss how to prevent issues in the future. Maintain the audit profile to ensure the accuracy of the expense reports audits. • Responsible for reviewing and performing the duplicate expense type audit to recover funds overpaid to employees. This audit resulted in an approximately $40,000 repayment back to the company• Perform additional work to confirm the travel vendor's accuracy. This includes reviewing transaction fees charged by the vendor and reviewing the SLA document monthly to verify contract compliance. • Assist the team with customer service questions regarding compliance with company policy and expense report processes. I also collaborated with the systems team to revamp the customer service tool, addressing any limitations and providing changes that would improve the experience from user and agent perspectives.