Danielle Lockhart Email & Phone Number

Pittsburgh, Pennsylvania, United States

• Identify and prioritize departmental projects to address barriers to execution; collaborate with Sales Operations, Commercial Sales, and other areas of the business to define and improve processes by utilizing PPI techniques.• Subject Matter Expert for all departmental processes; develop and share best practices; ensure execution across multiple teams• Develop and enhance RFQ project management and reporting tools utilizing Salesforce, Excel, or other technologies to better understand cycle time, pricing strategy and other factors that effect winning results; drive meaningful actions based on metrics• Lead contract management for Fisher Science Education and US Reseller Accounts:o Ensure that Contracts are articulated, archived, and successfully translated into Pricing System; ensure that expiring contracts are proactively addressed• Manager of Proposal Writers and Sales Support Specialists; responsible for successful execution of all team activities including:o RFP project management, RFP process training, and collaborating with SMEs to develop proposal responseo Sci Ed Bids including completion of bid documents in compliance with company guidelines, reviewing terms and conditions, collaboration with Sales Reps on pricing, final review and submission, high dollar informal quotes and purchase orders and completion of vendor forms and other ad hoc requests as neededo Enhancing and maintaining project library and bid and contract archive• Manager of Lab Construction and Reseller Sales Reps; responsible for successful execution of team activities in order to achieve YOY revenue growth:o Owner of General Contractor, Dealer and Reseller Accountso Business development with internal and external customers; provide training to Commercial team; drive awareness through strategic marketing and networking initiatives. o Act with commercial intensity when responding to RFPs, quotes and purchase orders. Collaborate with internal teams to resolve customer issues.

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pa

•Managed team of 10 FTE’s: lead training and coaching, conduct individual and team meetings, engage in PMD process, optimize team structure•Collaborated across divisions, geographies, and functions such as Commercial Sales and Finance, Portfolio Management, IT, Sales Ops and Product Services to drive initiatives and assist with Commercial wins•Supported managed recommendation profitability initiatives on fishersci.com, maximizing benefit to strategic suppliers; drives +600 conversions monthly•Business owner for Cross Reference Tool: worked cross-functionally to develop business requirements, solution design, delivery, testing and training; utilized by +300 reps monthly; Business Lead for tool globalization•Worked alongside Portfolio Management to support Supplier Tiering Program: develop scoring system and tracking; implement processes to identify baseline and load data received from suppliers•Promoted team awareness at NASM, Sales Onboarding and webcasts

Greater Pittsburgh Area

•Managed 1,000+ annual customer request: enhanced and utilized project tracker to ensure timelines were met or exceeded, lead requests through all steps to completion, performed quality checks to ensure accuracy•Developed and streamlined team processes to improve accuracy and turnaround times, documented SOPs to make the processes repeatable

Greater Pittsburgh Area

• Provided Commercial Sales with RFP and other customer request support• Performed ad hoc queries and data analysis on large volumes of data under strict timelines• Responsible for processes to maintain team data and performance metrics• Gained knowledge of Fisher Scientific products, suppliers, and competitors• Assigned product attributes for competitive products to support cross automation project