Danielle Long Email & Phone Number

United States

Create a customer service-oriented atmosphere and fosters client centered care within the coordination and service teams. Negotiates immediate customer service issues and escalates major issues to upper management. Drives sales in service and retail through a consultative sales process and implementing company wide initiatives. Expertly schedules appointments to generate the maximum productivity for the service provider and business. Owns the daily administration of the appointment book including check in, running late, no shows and check out. Instrumental in launching new products and services adopted by the company. Take the initiative to gain expert knowledge of the same and share with the coordination team. Ensures that the retail floor is well merchandised, engaging, clean and at par level. Expedited monthly cycle counts, purchase order receivals, back bar purchases and integrity of merchandise pricing. Processing daily register opening, closing and CDPs. Leads the resolution of discrepancies in close day paperwork. Maintains spa coordination schedule including shift changes and coverage.

United States

Advisory to customer experience and teamwork environment to achieve store and individual sales plan; Stay current with market competition, fashion trends, and client shopping behaviors; Delivering a bold, energetic, purpose-driven client experience; Collaboration with Store Manager and Assistant Manager to elevate selling culture, support the team in elevating sales and overall client experience; Perform keyholder duties and supervise store opening and closing procedures; Replenishes visual merchandising of floor sets; Train new hires in standardized POS operations, maintaining upkeep of sales floor and back of house, client engagements and touch bases, process of outgoing and receiving shipment.

United States

Provide excellent customer service and store operations support to sales floor and back of house within Global Luxury Goods; Provide the best styles for customer based on product inventory; Stay abreast to luxury aesthetic standards within Company; Oversee and manage supervisory tasks of projects related to inventory, merchandise organization, cycle counts, consolidation, DTO,reorganization as needed, etc.; Possesses strong sales experience in women's/men's clothing, shoes, and other apparel and/or accessories; Train new employees on standard operating procedures