Danielle Lott Email & Phone Number

Brookfield, Connecticut, Us

Taking and making phone calls in order to assist customers with their accounts. • Keep in touch with your managers as they give you tips and feedback on how to get even better.• Provide customers with knowledgeable answers that give them peace of mind that issues are resolved. We keep it simple and provide you with scripted customer feedback so you are always prepared with a solid response.

Orlando, Fl, Us

Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support the overall vision Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels including voice, email, and chatResponsibilities include processing reservation requests and support of basic loyalty and customer care requestsSpeak with others using clear and professional language; answer telephones using appropriate etiquetteWelcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciationComply with quality assurance expectations and standardsProvide customer support through assistance and guidance in issue resolution, and an open communication with Marriott properties, related company contacts, and third partiesResponsibilities include processing reservation requests

Chesterfield, Missouri, Us

Greeting guests Answering phone calls from current, new and previous guests Assisting all guests with inquiries regarding spa services, products and memberships Booking, confirming and canceling appointments Charging quests after services performed.

Support department retention goals through feedback and support tools Quickly and effectively solve customer challenges to avoid customer cancellations Maintain quality control/satisfaction records Constantly seeking new ways to improve the customer experience with the company Required to meet deadlines with training compliance, state regulation requirements Ensuring all necessary policies and procedures were followed on the day to day basis Responsible for answering patient inquiries, troubleshooting, concerns while remaining friendly, polite and professional throughout the overall process

New York, Ny, Us

Ensures high levels of customer satisfaction through excellent sales and services Responsible for achieving personal sales goals Engage with customers when they first walk in and throughout their experience Assess customers needs Provides assistance and information on product features

Los Angeles, Ca, Us

Proficient in use of all POS and MPOS systems Proactive in assisting guests in all acts of service Knowledgeable in inventory management Analyzed and handled product returns and exchanges Visual Merchandising - Execute store promotions and displays to attract, engage and motivate the customer towards making a purchase