Danielle Louie Email & Phone Number

Amityville, New York, United States

Franklin Square, New York, United States

o Implement upselling strategies to guests, resulting in an 8% rise in overall personal sales record.o Foster a welcoming and fast-paced environment while promoting collaboration within a small team.o Adapt sales approach with ongoing food and beverage knowledge of over 30+ rotating products.

Little Neck, New York

o Implemented weekly scheduling and developed efficient daily workflow processes for a team of over 10 staff members, fostering a healthy and productive workplace environment.o Train and mentor baristas in coffee preparation, company standards, and hospitality for two locations, with a commitment to the development and motivation of others.o Assist and organize team workflow in a high-volume setting, showcasing adaptability and a willingness to take on challenges to ensure team success.o Research trends and develop recipes according to supply and demand, creating seasonal drink menus and bakery items.o Cultivate relationships with staff, ensuring employee and personal growth through training and frequent check-ins.o Analyze sales data to determine the strengths and weaknesses of a small businesso Develop marketing and social media strategies to drive sales growth by 15%

o Wrote 15 engaging articles on various topics, including local and real estate news published in company network of publications such as The Queens Courier and Ridgewood Timeso Manage multiple assignments simultaneously and working effectively under tight deadlines.o Completed assignments independently and interviewed professionals for insightful quotes.

Flushing, New York

o Study complexities of wine and spirits to better guide clientele in their dining experiences.o Participate in company wine tastings to better understand products and tasting notes.o Lead a tight-knit team in a high-pressure environment with fine-dining service.o Build long-lasting guest relationships, ensuring satisfaction.o Train staff on proper guest etiquette and necessary platforms such as Oracle Micros and Opentable.

Brooklyn, New York, United States

o Craft espresso drinks whilst adapting to different affecting elements.o Study and practice third-wave coffee techniques such as latte art, coffee cupping, coffee tastingo Receive and complete customers’ orders while maintaining quality and friendly customer service.o Assist and organize team workflow in a high-volume setting.o Collaborate and communicate with distributors to configure products and maintain the best quality for guests.

Remote

• Wrote over 70 articles, regarding Esports news in timely manner following AP style journalism. • Stayed up to date with the latest esports news and trends to enhance my role, demonstrating a passion for learning and a commitment to producing high-quality content.

Journalism

Activities and Societies: E.P.I.C Mentoring- Mentor (2021-2023) Torch Student Newspaper (2021-2023)

Associate Of Arts And Sciences - Aas, Film & Media

High School Diploma, High School/Secondary Diplomas And Certificates

Activities and Societies: FRC Team 5599- Team Co-captain, Marketing Leader (2016-2019), 2018 Dean's Semifinalist at the FRC NYC Regionals.