Danielle Luz Email & Phone Number

Methuen, Ma

Bedford, Ma

• Manage the onboarding process for new employees and contractors, using multiple systems to procure hardware, facilities, network/account credentials and security clearance.• Execute requisition processing for equipment and services, including tracking and approval from initiation to payment. • Coordinate travel processing, expenses and provide extensive calendar coordination. • Organize large team All Hand and Staff meetings utilizing both audio and video conferencing techniques across international time zones. Structure group events designed for motivation and team-building.

North Billerica, Ma

• Primary responsibility was managing the Demonstration Equipment pool, tracking equipment loans and returns, scheduling service, order replacement parts. • Also supported the Inside Sales Manager by creating and working with quote templates and compiling sales data to formulate projections and forecast. • Provided back up for the Customer Service Associate, issuing quotes and processing orders. • Other duties included sorting and mailing the daily invoices, expense reports, travel request, filing, compiling binders and customer service.

North Andover Ma

• Responsibilities include managing a small sales office with a support staff of 3 people. • Maintained all facets of the daily office operations including Accounts Payable and Receivable, telephone support, network and computer maintenance, demo management, faxing, copying and sorting mail. • Coordinated seminars, on and off site. Including securing the location, set up, sign in and follow up. • Provided sales support to 5 Account Managers and the General Manager, which entailed, issuing quotes to customers, order entry and providing order status. I scheduled appointments, processed expense reports and made travel arrangements. Also responsible for database maintenance including hard copy mailings, e-mailers and lead entry. Created sales presentations, spreadsheets & reports for meetings.