Danielle Castle Email & Phone Number

Melbourne, VIC, AU

Melbourne, Victoria, Australia

Terra Firma is one of Australia's leading business and technology consulting companies providing clients with consulting services covering the entire lifecycle of a program – from strategy to the full spectrum of project services.

Melbourne, Australia

• Implementation of client and regulatory/legislation based projects from change of insurer, implementation of new investment options to online digital integrations
• Demonstrated skills in resource and stakeholder management, budgeting, escalations, timely delivery, customer service and project management
• Project delivery using both a Waterfall and Agile methodology

Melbourne, Australia

• Provide technical support and coaching to the administration team on benefit design, legislation, system and internal processes.
• Along with Workflow Team Leader, manage delivery of annual reviews of funds within team.
• Oversee ad hoc client projects in team and provide subject matter expert input where required.
• Provide input to projects on the impact of process/legislation changes on Funds.
• Ensure internal plan documentation is kept up-to-date for clients in team, and provide input into other document amendments as required by legislation/design change.
• Resolve complex queries within team and escalated complex queries from support teams.

Australia

• Used education and skills gained from Master of Human Nutrition and Cooking Demonstration Experience through nutrition Australia to prepare and demonstration in a 1 hour session 2 snacks and 3 lunches that were easy.

Sydney, Australia

• End to end Successor Fund Transfer transition of Defined Benefit and Accumulation funds from Precision Administration Services to OnePath
• Calculating of defined benefits and testing in Superb and WINSAS according to Trust Deed
• Administration of Defined Benefit Funds- Contributions and Benefit Payments on Superb, WINSAS and Gatekeeper- Calculations and analysis for reporting to fund actuaries- Drafting and identifying gaps in training.

Sydney, Australia

• End to end processing of accumulation, hybrid and defined benefit accounts in AMP Signature Super, a Corporate Superannuation Fund:- Benefit payments, contribution processing, account detail updates, investment.
• Investigating and responding to correspondence and complaints from members
• Liaising with employers and Business Relationship Managers regarding fund administration matters and enquiries
• Annual Review Processing of accumulation style plans

Masters, Human Nutrition

Bachelor, Science

Majors Psychology and Physiology