Danielle Macfarlane, Cmp Email & Phone Number

Virtual

Toronto, Canada Area

Mississauga

Reporting to the Director of Meetings & Events, responsibilities included managing and accountability for all aspects of meetings & events operations including but not limited to: staff resource model, documentation & maintenance of processes, performance management, maintenance of technology, reporting profitability, meeting planners, group air team, attendee management team, venue sourcing & proposal writing team and program reconciliation.

Reporting directly to the Director of Operations, responsibilities included providing leadership on day-to day operations including meeting planners, attendee registration and management specialists, sourcing & proposal team to ensure client satisfaction. Additional responsibilities included reporting and forecasting land profitability and ownership of branch financials.

Mississauga, On

Reporting directly to Director of Strategic Meetings Management, responsibilities included developing and implementing processes and procedures in line with client business requirements, tracking compliance to process, mentoring staff on approaches to influence savings; assessing and recognizing performance utilizing savings report findings. Additional responsibility included being the primary client contact responsible for client relationship.

Markham, On

Convention And Meeting Management Certificate, Convention & Meeting Management, Honor Roll

Education record