Danielle Mann Email & Phone Number

Portsmouth, Gb

Fareham, Hampshire, United Kingdom

At ITEC, we provide agile managed print, IT, VoIP and document capture technology, expertly deployed and supported for those smarter business outcomes. With over 300 staff across nine UK locations, our key focus is to help SME organisations work smarter. I work alongside a team of experts in various fields who can identify and advise on appropriate technologies, combined with the ability to support those solutions to optimise a customer’s ROI.As an Account Development Manager, I am responsible for service development and customer care of existing accounts as well as developing new customer relationships. Get in touch about our MailaDoc solution and send bulk transactional and direct physical mail in one click for less than the cost of a stamp! Fully information security certified, MailaDoc means you'll never again spend hours printing, folding, stuffing and distributing physical mail! Work smarter, not harder.

Whiteley, Hampshire, United Kingdom

Team Leader for Mitie, managing a team of Service Desk Planners for the CTIL contract. The contract is a joint venture for two of the UK’s largest mobile telecoms service providers, and Mitie maintain the cell sites across the UK.

Fareham/Chiswick

Account Manager for MediaBase Direct Limited, a Marketing Services Company which specialises in data, offering many products and services ranging from Data Capture to Data Cleansing Solutions. I worked with a team across technical, sales & IT areas to provide services to our clients which were delivered to the highest standards.As an Account Manager, my key focus was to ensure our customers had a reliable point of contact, were kept fully informed and communicated to throughout their journey from the moment they come on board, and received an excellent service which was tailored to meet their needs.

Havant, Hampshire

Industry Codes Analyst for SSE Plc. My key focus was relating to the governance of retail Telecoms, where I attended industry meetings to discuss the changes and any impact to us as Communication Providers and report internally to key stakeholders.

Fareham, Hampshire

Support Analyst for SSE's Data Centre based along the South Coast, a Tier 3+ facility designed for co-location of business critical IT assets. I was responsible for looking after the finances for the site, I worked alongside the Project Manager and Senior M&E Engineer to arrange the planned maintenance for the mechanical & electrical infrastructure, as well as the planned projects for the clients and site. I worked closely with suppliers to arrange renewals of contracts and attended service review meetings with our Operations Manager and clients to discuss current services offered.