• Writes and implements policy for the Foreign Affairs Manual• Verifies credentials and licenses for medical providers working at the Bureau of Medical Services• Investigates employees undergoing a Peer Review Under Allegation• Assisted in the renovation of the Event Reporting Tool used by all Health Units (Health Unit’s report malpractice, vaccine errors, excursions, injuries, etc.)• Analyzes reported unintended medical events by posts’ Health Unites• Assists in ISO audits• Updates Standard Operational Procedures and drafts cables that are disseminated throughout the field• Awarded Certificate of Appreciation by the Department of State for professionalism and efficiency managing portfolios in June 2023

• Led a team of analysts (10-15 individuals) to support the Department of State overseas and domestically in Crisis Management and Emergency issues• Wrote Crisis Management SOPs for the Foreign Affairs Manual • Assisted the administration in executing emergency services and for U.S. citizens residing or traveling abroad during major crisis events• Conducted crisis management planning and training for consular sections worldwide• Coordinated task forces for Consular Affairs• Oversaw and lead coordination and crisis response for all global portfolios• Point of contact for any crisis related questions from Consular Affairs leadership and other bureaus• Stakeholder in the renovation of the Consular Task Force Database that holds all records of international crises• Assisted over 100,000 U.S. Citizens in the COVID19 evacuation efforts• Awarded Certificate of Excellence by the Department of State for managing the COVID19 Consular Affairs task force in May 2021