Danielle Matthews Email & Phone Number

Caerphilly, Gb

Cardiff, United Kingdom

• Entering data from patient visits into online portals within the relevant timescales• Drafting letters to GP’s and hospitals requesting patientInformation• Chasing up essential documents from staff at other sites• Quality checking patient notes and ensuring all visits are booked within windows as per protocols• Liaising with external monitors to ensure all informationis up to date and in line with protocols• Responsible for archiving of studies and sending toan external storage company• Acting as lead co-ordinator for several studies, settingup new studies and requesting accesses for site staff• Ensuring patient lab results are printed and reviewed by a Doctor in a timely manner

Cardiff, United Kingdom

• Contacting patients by phone to book appointments• Reception duties including meeting and greeting patients • Organising patient taxi’s• Preparing the next day’s clinic for the medical team• Photocopying, filing and faxing documents• Handling of petty cash• Contacting GP surgeries to gather patient information

Cardiff, United Kingdom

• Working alongside the Departmental Manager and HR Officer to ensurethe smooth running of the office.• Taking calls for the Chief Executive and meeting and greeting his visitors when required.• Ensuring the stationary cupboards are well stocked,kept tidy and orders are raised weekly. • Sorting and distributing unreferenced and internal mail on a daily basis.• Supervising a team of Office Assistants ensuring they have sufficient tasks to carry out throughout the day.• Liaising with Security, IT and Facilities when problemsarise and resolving them quickly and efficiently. • Responsibility for booking conference rooms, taxi’s and couriers as required. • Carry out the HR administration work for InvolegalIncluding processing New Starters and Leavers, referencesand resignations.

Caerphilly

• Discuss customer requirements over the phoneand prepare quotations and if necessary arrange a site visit. • Process, despatch and invoice orders using Sage Line 50. • Make outbound sales calls to customers.• Prepare the installers work for the week ahead, giving them the relevant information to ensure the best customerservice.• Keeping the stock of locks and keys up to date and doingmonthly stock takes. • General office duties including sorting post, filing andgreeting visitors.

Caerphilly

• Opened and closed the store when required ensuringthe correct shut down procedures were adhered to. • Balanced the tills at the start and the end of the workingday. • Retail activities including stock control, customer serviceand serving customers on the till.