-Oversee and manage over 20 accounts with a minimum fleet growth potential of 2000 vehicles-Collaborate with clients and internal departments to facilitate key functions of fleet health such as billing, licensing, maintenance, and acquisition-Maintain Salesforce records to ensure timely and accurate execution of administrative and client requests-Research and deliver vehicle quotes to meet client needs-Assist with large-scale ordering of vehicles to ensure proper cycling of units-Attend and participate in weekly development meetings-Provide exceptional client relations to enhance customer experience and ensure successful partnerships

-Optimized front-of-the-house operational productivity & quality through rigorous oversight of customer service delivery, speed/accuracy, and maintenance of dining room-Trained and supervised new hires into the restaurant-Identified effective methods for providing top-quality service

-Detailed recordings of forensic psychology related articles/publications for future citation in research-Comprehensive summarization of articles and publications as reference for future reports-Great ability to collaborate with fellow research assistants to expedite projects in a timely manner-Administration and recording of test participants for future research-Accurate use of APA citations

-Exceeded budget sales targets through conversion of inbound phone calls and up-selling sales strategies-Sold, scheduled, and coordinated corporate, group, and birthday events-Developed customized contracts to effectively suit guest needs-Trained and supervised new hires-Consistently met quarterly sales quotas