Danielle Mcelroy

Danielle Mcelroy Email and Phone Number

Administrative assistant @ S62 Community Together Rotherham CIC
Danielle Mcelroy's Location
Rotherham, England, United Kingdom, United Kingdom
Danielle Mcelroy's Contact Details

Danielle Mcelroy work email

Danielle Mcelroy personal email

n/a
About Danielle Mcelroy

Working as a part time warranty executive in Barnsley for Cars2. Currently process warranty claims for SEAT, Renault/Dacia, MG and Hyundai. I am also studying a degree in Health Sciences through Open University in my spare time whilst juggling with family life. I’m a highly experienced and self-motivated. Capable of organising and prioritising multiple work loads. An excellent communicator, both verbally and written, enabling effective interaction with all levels of the business environment, providing an excellent interface between the business and clients. Proficient at utilising IT systems and databases, producing accurate service/repair/fault reports and invoices. Confident with a keen eye for detail, relied on to support colleagues and assist with the training of new employees. ADMINISTRATION AND ORGANISATIONAL SKILLS • Effective in ensuring the use of equipment and resources results in the highest productivity, whilst identifying additional workloads and addressing shortfalls pro-actively.• Extensive experience in the use of various IT systems, including Pinnacle and Microsoft Office software.• Confident in the raising and reviewing work orders and reporting progress problems to higher management.• Dedicated to achieving organizational objectives with a flexible attitude, proven to meet strict deadlines with constant determination.• Excellent personal motivation with a proven ability to work independently and collaboratively in a strong team concept environment. ​INTERPERSONAL SKILLS • Flexible team player who thrives in environments requiring the ability to effectively prioritise and manage multiple concurrent projects.• A keen eye for detail with solid organisational skills, conversant with co-ordinating records and producing fault reports.• Exceptional listener and communicator who effectively conveys information verbally and in writing, to customers and all levels of management.• Fully committed to providing the highest possible standards of customer service and support.• Professional and courteous, with the ability to deal with customer complaints and feedback in a pleasant manner.

Danielle Mcelroy's Current Company Details
S62 Community Together Rotherham CIC

S62 Community Together Rotherham Cic

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Administrative assistant
Danielle Mcelroy Work Experience Details
  • S62 Community Together Rotherham Cic
    Administrative Assistant
    S62 Community Together Rotherham Cic Aug 2024 - Present
    Rotherham, England, United Kingdom
  • Cars2 Ltd
    Warranty Administrator
    Cars2 Ltd Oct 2021 - Aug 2024
    Barnsley, England, United Kingdom
  • Hickelton Golf Club
    Bar Staff
    Hickelton Golf Club Jun 2021 - Jan 2022
    Hickelton
  • Unemployed At This Time
    Full Time Mum
    Unemployed At This Time May 2019 - Jun 2021
  • Quarriers
    Community Support Worker
    Quarriers Sep 2020 - Dec 2020
    Girvan, Scotland, United Kingdom
  • Girvan Dental Practice
    Dental Receptionist - Maternity Cover
    Girvan Dental Practice Jul 2018 - May 2019
    Girvan, South Ayrshire, United Kingdom
  • Aberdeen Audi
    Warranty Administrator
    Aberdeen Audi Apr 2016 - Apr 2017
    Aberdeen
  • John Clark Motor Group
    Warranty Controller
    John Clark Motor Group Nov 2014 - Apr 2017
    Aberdeen, United Kingdom
    Warranty for VAG group
  • Clark Commercials
    Warranty Administrator
    Clark Commercials Apr 2016 - Mar 2017
    Aberdeen, United Kingdom
  • Specialist Cars Seat And Skoda, John Clark Motor Group
    Workshop Controller
    Specialist Cars Seat And Skoda, John Clark Motor Group Sep 2015 - Apr 2016
    Aberdeen, United Kingdom
  • Pentland Landrover
    Workshop Controller
    Pentland Landrover Mar 2012 - Nov 2014
    Cupar, Fife
    • Ensured all jobs passed through the workshop to completion within set time constraints, monitoring progress and organizing additional parts or tooling as required.• Distributed work between all technicians commensurate with their skills and experience, minimizing customer waiting and non-productive time.• Processed warranty and insurance paperwork, documenting all materials and man-hours supplied.• Managed and scheduled vehicle pre-handover inspections affirming completion before… Show more • Ensured all jobs passed through the workshop to completion within set time constraints, monitoring progress and organizing additional parts or tooling as required.• Distributed work between all technicians commensurate with their skills and experience, minimizing customer waiting and non-productive time.• Processed warranty and insurance paperwork, documenting all materials and man-hours supplied.• Managed and scheduled vehicle pre-handover inspections affirming completion before delivery.• Identified training needs for Technicians, maintaining technical knowledge and ensuring up to date best working practices were carried out and service standards adhered to.• Responsible for maintaining a safe workplace for all employees and customers, highlighting and resolving any issues found.• Conducted Stock Inventory Audits alongside Stock Controllers, identifying cost savings and Shelf-stock requirements.• Assisted Service Managers to determine the staff levels required to achieve established organizational targets and objectives. By the generation of KPI reports and performance reviews. Show less
  • John Clark Motor Group
    Customer Service Advisor
    John Clark Motor Group May 2010 - Mar 2012
    Cupar, Fife
    • Responsible for liasing with customers upon arrival, assessing their needs and raising appropriate paperwork.• Informed customers about job progress, discussing potential alternatives/solutions within their budget and authorizing workshop orders.• Acted as an inter-departmental focal point, between Workshop and Stock controllers, Management and the customers.
  • Nationwide Building Society
    Customer Service
    Nationwide Building Society 2006 - 2010
    St Andrews, Fife
    • Worked as a part of sales team, managing accounts and appointments• Set up of various banking packages and business products for customers• Motivated colleagues to drive sales and target awareness• Administrative support and mentoring to others on products, sales techniques & IT Support• Complaint resolution and co-ordination of customer reviews
  • Fresh Looks Salon
    Beauty Therapist/ Manager
    Fresh Looks Salon 2002 - 2006
    St Andrews Fife

Danielle Mcelroy Skills

Automotive Customer Satisfaction Vehicles Continuous Improvement Customer Retention Automotive Aftermarket Automobile Customer Service Management Negotiation

Danielle Mcelroy Education Details

  • Adam Smith College, Kirkcaldy
    Adam Smith College, Kirkcaldy
    Beauty Therapy
  • Madras College
    Madras College
  • Additional Studies
    Additional Studies
    2005 Nvq Level 3 Management
  • Additional Studies
    Additional Studies
    2005 Svq Level 3 Customer Service
  • Additional Studies
    Additional Studies
    2009 Nvq Level 3 Business & Administration

Frequently Asked Questions about Danielle Mcelroy

What company does Danielle Mcelroy work for?

Danielle Mcelroy works for S62 Community Together Rotherham Cic

What is Danielle Mcelroy's role at the current company?

Danielle Mcelroy's current role is Administrative assistant.

What is Danielle Mcelroy's email address?

Danielle Mcelroy's email address is da****@****k.co.uk

What schools did Danielle Mcelroy attend?

Danielle Mcelroy attended The Open University, Adam Smith College, Kirkcaldy, Madras College, Additional Studies, Additional Studies, Additional Studies.

What skills is Danielle Mcelroy known for?

Danielle Mcelroy has skills like Automotive, Customer Satisfaction, Vehicles, Continuous Improvement, Customer Retention, Automotive Aftermarket, Automobile, Customer Service, Management, Negotiation.

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