Danielle Mckenzie Email & Phone Number

Columbus, Ohio, United States

Public Relations Specialist with the Department of Public Utilities with Sustainable Columbus.

• Staying updated on current trends and news for relevance and accuracy of content.
• Collaborating with other team members to enhance the overall quality of posts.
• Adapt writing style and tone to fit different stories and audiences, while keeping brand consistency.
• Internal response to feedback and comments to help better the brand.
• Choose stories based on performance and reader engagement/feedback.
• Research industry-related topics using online sources, interviews, and studies.

Columbus, Ohio, United States

Answer phone calls and redirect them when necessary. Manage agendas and arrange meetings and appointments. Prepare and disseminate correspondence, memos, and forms. File and update confidential employee information. Develop and maintain a filing system. Inventory coordination. Minor routing and dispatching. Minor content writing. Payroll and timekeeping.

Columbus, Ohio

Branch Technology Support. Troubleshoots information technology issues. Hardware and Software support for branches. Customer Service Support for Branch Managers and employees. Operate business machines, provide solutions for service issues, Perform data entry and access/retrieve data. Experienced in Oracle, Eagle and other banking and ticketing software.

Columbus, Ohio, United States

Resolve customer issues. Perform website and application troubleshooting. Set up customer service contracts. Service scheduling. Billing and payments. Complaint management. Minor routing. Commercial service referrals.

Data entry, access, and retrieval of data. Financial transactions business and personal. Assist customers with account related issues. Specialized tasks: foreign currency exchange, issuing of traveler’s, Wire transferred, Fraud detection and federal reporting. Sales.

Columbus, Ohio Area

Customer service, Minor financial consulting, Call Center Representative.

Louisville, Kentucky Area

• Managed a social media campaign.
• Engaged in online advocacy efforts to achieve fundraising goals.
• Writing editorial content for bi-quarterly newsletter to donors.
• Participated in community-outreach to increase engagement.
• Managed the social media sites: Facebook and Twitter.
• Posted relevant and engaging content to enhance visibility and outreach.