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As a dedicated CVS Advisor with over 11 years of progressive experience within the CVS Health ecosystem, I am committed to driving successful project outcomes through meticulous planning, strategic collaboration, and a deep understanding of the healthcare industry. My passion for driving positive change and delivering value through effective project management continues to motivate me. I look forward to connecting with fellow professionals, sharing insights, and exploring opportunities to contribute to meaningful projects within the healthcare industry.
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Project Management AdvisorCvs HealthNashville, Tn, Us
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Project Management AdvisorCvs Health Dec 2021 - Present- Maintain accurate project documentation, including project plans, status reports, meeting minutes, change requests, and other relevant documentation for future reference and reporting.- Identify and address project-related issues in a timely manner, collaborating with team members to develop solutions and prevent potential roadblocks.- Plan and execute change management strategies to guide stakeholders through project transitions, ensuring smooth adoption of new processes, technologies, or systems. -
Senior Consultant Account ManagerCvs Health Jun 2019 - Dec 2021- Handled complex client issues, escalations, and challenges with a strategic mindset. Developed and implemented solutions that aligned with both client expectations and CVS Health's capabilities.- Proactively identified opportunities to enhance account management processes, streamlined workflows, and improved client experiences. Collaborated with internal teams to drive innovation in service delivery.- Tracked and reported key performance indicators, metrics, and outcomes to demonstrate the impact of CVS Health services and solutions on client success.
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Account ManagerCvs Health Jun 2017 - Jun 2019- Collaborated with clients to understand their healthcare benefits goals and help tailor solutions to meet their specific needs. Provided strategic guidance on CVS Health offerings, including pharmacy benefit management services, health plans, and wellness programs.- Identified opportunities to expand CVS Health services within existing accounts. Developed and implemented strategies to retain clients, ensuring their ongoing satisfaction and engagement.- Proactively identified issues or potential roadblocks that clients faced and developed solutions to mitigate these challenges. Handled complex issues or escalations in a timely and professional manner.
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Medicare D Client Support SupervisorCvs Health Oct 2011 - Jun 2017Greater Nashville Area, Tn- Conducted assessments of workflow and processes to ensure utmost efficiency and client contentment.- Maintained meticulous tracking of client interactions in the database, facilitating contact development, historical insights, trend identification, and relationship cultivation, while also enabling comprehensive management and client reporting.- Fostered growth of direct reports through coaching and constructive feedback. Evaluate representatives' workflow and furnish a monthly performance scorecard.
Danielle Mckie Skills
Danielle Mckie Education Details
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Psychology
Frequently Asked Questions about Danielle Mckie
What company does Danielle Mckie work for?
Danielle Mckie works for Cvs Health
What is Danielle Mckie's role at the current company?
Danielle Mckie's current role is Project Management Advisor.
What is Danielle Mckie's email address?
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What is Danielle Mckie's direct phone number?
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What schools did Danielle Mckie attend?
Danielle Mckie attended The University Of Memphis.
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Danielle Mckie has interest in Social Services, Civil Rights And Social Action, Politics, Environment, Education, Disaster And Humanitarian Relief, Human Rights, Health.
What skills is Danielle Mckie known for?
Danielle Mckie has skills like Customer Service, Microsoft Office, Team Leadership, Customer Satisfaction, Leadership, Microsoft Excel, Management, Performance Management, Software Documentation, Master Medicare Technican, Client Relations, Quality Assurance.
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Danielle Mckie , MBA
Orlando, Fl
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