Danielle Mefferd Email & Phone Number

Elk Grove, CA

• Analyze, research, and compile customer purchase orders of products and services ensuring orders are filled accurately and timely.
• Perform quality assurance and quality control to ensure product and shipping information entered into the database is accurate.
• Maintain current knowledge of all products and services offered by CPM in order to provide excellent customer service.
• Independently respond to written and telephone inquiries from customers with accuracy.
• Research… Show more
• Research, analyze, and resolve customer complaints with tact and professionalism.

Sacramento, California Area

• Analyzed all online reporting for compliance with drought orders and other governmental mandates, including supplemental statement reports, appropriate permits, and verified that license reports were filed.
• Performed quality assurance and quality control of drought related electronic Water Rights Information Management System (eWRIMS) database.
• Analyzed and provided the Office of Information Technology with suggested database maintenance improvements and proposed changes to meet the… Show more
• Analyzed and provided the Office of Information Technology with suggested database maintenance improvements and proposed changes to meet the needs of drought related data collection.
• Prepared all notifications for water rights reports, as well as, drought related correspondence related to online reporting.
• Extracted data from the eWRIMS database, reviewed information, and ensured only current diverters in active status were included in mailing reports.

Sacramento, California Area

• Processed payroll for permanent and intermittent employees.
• Analyzed and resolved payroll issues to ensure correct and timely payment of wages.
• Researched and responded to questions from Deputy Directors, Managers, Supervisors, and Rank and File employees.
• Prepared and processed personnel documentation for hiring new employees, transfers, and promotions.
• Maintained and audited attendance records for over 250 confidential employees.
• Monitored, reconciled, and updated… Show more

Sacramento, California Area

• Planned, directed, and oversaw the work of a team of 5 Personnel Specialists.
• Provided one-on-one and group training to all levels of assigned Personnel staff.
• Addressed disciplinary issues as appropriate.
• Responded to upper management requests in a timely manner and made recommendations to resolve various situations.
• Performed the most complex Personnel Transaction related issues on the behalf of the Personnel Specialist/Personnel Transaction Unit.
• Communicated… Show more

Elk Grove, CA

• Met one on one with new patients to interpret and explain the Chiropractic system and resolve any issues they may have.
• Performed initial review of Department of Transportation physicals.
• Assisted in organizing and conducting health seminars.
• Responsible for hiring and training of new employees on office policies and procedures.
• Collected and reconciled payments received from patients and audited for accuracy.
• Communicated with patients orally to gather pertinent… Show more