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Danielle Menezes Email & Phone Number
Group Product Manager
at
XP Inc.
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Group Product Manager
Location
São Paulo, Brazil
Company size
Who is Danielle Menezes? Overview
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Quick answer
Danielle Menezes is listed as Group Product Manager at XP Inc., a with 11914 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Danielle Menezes.
Danielle Menezes previously worked as Tribe Lead & Senior Product Manager - Customer Service Platforms and Channels at Xp Inc. and Mid Level Product Manager - Customer Service Channels and BackOffice Platform at Xp Inc.. Danielle Menezes holds Bachelor'S Degree, Social Sciences from Universidade Federal Do Abc - Ufabc.
Company email context
Email format at XP Inc.
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XP Inc.
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Profile bio
About Danielle Menezes
I am passionate about big challenges, learning and defining simple and agile applications for complex solutions, generating fast and consistent results.Before XP Inc. I started working at a young age by helping my mother sell cakes, and I joined XP Inc. because of the opportunity to be in a place where I could fully commit to the team, just like when I started. Seven years ago, when I joined it, we were a team of less than 400 people, with the firm belief that we would become the largest financial company in the country. Today, I proud to be in a publicly listed on Nasdaq and Brazil's biggest brokerage firm. I began by assisting in organizing a risk and control structure and actively participated in building an awarded customer experience and service team.Today I am leading five tech squads and overseeing product people. My mission is to steer various specialties towards the evolution of high tech customer service functionalities.
Current workplace
Danielle Menezes's current company
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Xp Inc.
8 roles
Danielle Menezes work experience
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Tribe Lead & Senior Product Manager - Customer Service Platforms And Channels
Current- Acting as Tribe Lead overseeing five multidisciplinary squads, developing Product Managers to lead customer service products;- Responsible for defining strategic plans for managed products, translating XP Inc.'s vision into customer service initiatives;- Main focus on implementing GEN AI and NLP solutions for customer self-service increasing virtual agents retention in 15p.p. in the firts 3 months;- Development of a methodology for creating business indicators from mapping facts and attributes, allowing for an 80% reduction in data processing and the creation of real-time operational control panels, optimizing agent productivity and control by 50%.
Dec 2023 - Present
Mid Level Product Manager - Customer Service Channels And Backoffice Platform
Jul 2021 - Feb 2024
Senior Customer Service Process Analyst & Pmo
Sep 2020 - Jul 2021
Mid-Level Customer Experience Analyst
Jul 2019 - Sep 2020
Junior Operational Risk Analyst
Jan 2018 - Jul 2019
Internal Audit Intern
Sep 2016 - Dec 2017
Internship In Project Engineering
Jul 2013 - Aug 2014
1 education record
Danielle Menezes education
FAQ
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What company does Danielle Menezes work for?
Danielle Menezes works for XP Inc..
What is Danielle Menezes's role at XP Inc.?
Danielle Menezes is listed as Group Product Manager at XP Inc..
Where is Danielle Menezes based?
Danielle Menezes is based in São Paulo, Brazil while working with XP Inc..
What companies has Danielle Menezes worked for?
Danielle Menezes has worked for Xp Inc. and Ferlex.
How can I contact Danielle Menezes?
You can use AeroLeads to view verified contact signals for Danielle Menezes at XP Inc., including work email, phone, and LinkedIn data when available.
What schools did Danielle Menezes attend?
Danielle Menezes holds Bachelor'S Degree, Social Sciences from Universidade Federal Do Abc - Ufabc.
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