Danielle Milburn Email & Phone Number

Trevose, Pa

Philadelphia, Pennsylvania

● Drive revenue growth through effective management and expansion of key client relationships.● Support and execute a comprehensive national accounts strategy aligned with the overall business goals.● Cultivate and maintain strong relationships with key national accounts on a mid-manager level, and field manager level.● Create weekly/ monthly / quarterly reports pertaining to national account data outcomes.● Establish and track key performance indicators (KPIs) to measure the success of national accounts initiatives.● Make recommendations and help create new national account SOPs pertaining to reporting, pricing, standardizations across the country.

Warminster, Pennsylvania, United States

● Prepare weekly, bi-weekly and monthly sales and production reports for key business executives/ stakeholders to assure growth as well as hold meetings with branch and installation managers to ensure monthly labor and sales goals are being met.● Provide support to Project Managers and Project Coordinators nationwide through Salesforce training.● Meet with customers/ dealers bi-weekly to review accounts receivable and provide applicable credits.

Warminster, Pennsylvania, United States

● Facilitating the full life cycle of contract for installation of residential doors and windows, interfacing with homeowners, salespeople, suppliers as well as subcontractors.● Coordinating internal and external communications regarding project details such as scheduling and managing installations, creating and keeping reports, records and contracts, as well as mediating customer grievances.

Atlanta, Georgia, United States

• General office duties, including receiving 30+ incoming calls/day, bookkeeping, invoicing, preparing internal communications, maintaining office equipment, and coordinating schedules for conference rooms. • Troubleshoot client issues, keeping an interest in customer service and issue resolution.

Morrisville, Pennsylvania, United States

• Acted as the first point of telephone contact and greeter to clients and customers, routing calls as needed.• Prepared financial statements, reports, memos, invoices, email communications and other sensitive documents using the Microsoft Office Suite.

1425 Lower Ferry Road, Ewing, New Jersey