To promote the City of Dundee at all times

Security and Specialist Cleaning

Security and Specialist Cleaning

Responsible for full administrative support and logistical co-ordination for BP, Subsea construction and diving support contract.

Responsible for assisting members of the public select and organise their ideal holiday within a budget, providing advice and information. Responsible for:-• Assisting customers in store and over the telephone.• Arranging flights, insurance and accommodation.• Using in-house booking system to secure holidays. • Collecting and processing payments. • Advising clients on travel arrangements, e.g. visas and passports, excursions• Sending out tickets to clients and keeping them informed of any changes.• Dealing with complaints or feedback.• Salary and commission based.• Market and brand awareness.• Maintain knowledge of industry and keep up to date with relevant publications.

Responsible for providing efficient and prompt administrative support to both the Business Development Team and General Manager for the Apex City Quay Hotel & Spa, Dundee. • Carry out daily duties as per the policies and procedures as set out within the Company..• Use of bespoke in-house computer packages such as Opera and Quadranet• Dealing with clients and businesses via telephone as well as providing face to face customer service.• Maintaining the Events Database, ensuring customer and client information is correct and up to date on hotel reservation system.• Provide support and assist Event Team Supervisors with Forecasting preparation duties.• Carry out general Administrate duties on daily basis including File archiving, data input, stationery and stock ordering, minute taking.• Organising Guest PR; preparing bedrooms and meeting room availability for use on show rounds.• Accounting tasks; responsible for checking Commission invoices for Events and Groups teams where necessary and liaising with Accounts department on commission queries.• Involved with regular safety/events/team/forecasting/departmental meetings • Build and maintain good working relationships with colleagues throughout all departments.Any many more.

Responsible for assisting members of the public select and organise their ideal holiday on a limited budget, providing advice and information.• Assisting customers in store and over the telephone.• Arranging flights, insurance and accommodation. • Using in-house booking system to secure holidays. • Collecting and processing payments. • Advising clients on travel arrangements, e.g. visas and passports, excursions• Sending out tickets to clients and keeping them informed of any changes • Dealing with complaints or feedback.• Responsible for opening and closing of store.• Maintain knowledge of industry and keep up to date with relevant publications.

As Per Barrhead Travel Position