Assist claimants in filing for government benefits through initial applications, appeals and supplemental forms. Completed government forms in accordance to Social Security Administrations (SSA) rules and guidelines. Interview claimantseither by phone or email to obtain necessary personal/medical information to complete government forms. Dealt directly SSA on any issues and ensured the claimants claim was processed correctly. De-escalated any claimant concerns. Maintain strict confidentiality of claimant files, client lists and company information. Educate claimants the difference Short Term/Long Term Disability benefits, Public Disability Benefits and Workers Compensations. Ensured all information was accurate. Verify the correct information. Documented all actions, conversations and emails and completed weekly reports. Provide administrative support at all levels of the Social Security Disability process. Heavy phone contact with claimants, SSA and medical record providers. Coordinate with SSA in obtaining status and providing necessary documentations for expedition of claims. Work extensively with the case management system and data entry system.Forwarded appropriated information to team members via transferring calls or by email. Log voicemails. Completed reports.

Assisted claimants in filing for government benefits through initial applications, appeals and supplemental forms. Completed government forms in accordance to Social Security Administrations (SSA) rules and guidelines. Interview claimantseither by phone or email to obtain necessary personal/medical information to complete government forms. Dealt directly SSA on any issues and ensured the claimants claim was processed correctly. De-escalated any claimant concerns. Maintain strict confidentiality of claimant files, client lists and company information. Educate claimants the difference Short Term/Long Term Disability benefits, Public Disability Benefits and Workers Compensations. Ensured all information was accurate. Verify the correct information. Documented all actions, conversations and emails and completed weekly reports.

Provide administrative support at all levels of the Social Security Disability process. Heavy phone contact with claimants, SSA and medical record providers. Coordinate with SSA in obtaining status and providing necessary documentations for expedition of claims. Work extensively with the case management system and data entry system.Forwarded appropriated information to team members via transferring calls or by email. Log voicemails. Completed reports. Assist claimants for their medical support in their cases